Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
13
13
years of professional experience
Work History
FOUNDER/CEO
VEEVIA TRAVELS AND TOUR
06.2018 - Current
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Created organization's mission and vision statements for use by employees.
Identified business development challenges and customer concerns for proactive resolution.
Conducted target market research to scope out industry competition and identify advantageous trends.
Directed market expansions to propel business forward, meet changing customer needs.
Defined company roles and responsibilities to establish and enhance processes.
Established organizational mission statement through extensive collaboration and review.
Tourism Manager
OK TRAVEL AND TOUR
01.2017 - 02.2018
Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Provided information on various sites throughout area, relaying little-known stories to provide interest.
Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Trained apprentice guides to educate on information to present to tourists and travelers.
Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Built personal relationships with guests to promote positive experiences.
Established positive relationships with tour members through fun and engaging conversation.
Demonstrated superior professionalism while interacting with customers and vendors.
TEACHER
CRYSTAL SPRINGS INTERNATIONAL SCHOOL
07.2011 - 07.2013
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Education
Bachelor of Science - PSYCHOLOGY AND FOUNDATION OF EDUCATION