Vida Abu Pambi
Summary
Dynamic Business and Operations Manager with proven expertise at Queendafred Systems Ltd, excelling in financial administration and project management. Adept at leading cross-functional teams and enhancing client relations, I drive operational efficiency and strategic growth while ensuring timely project delivery and effective budgeting.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
Work History
Business and Operations Manager
Queendafred Systems Ltd
06.2021 - 01.2026
- Managed the overall business operations of a software development company delivering HR, payroll and time and attendance systems to organizations across Ghana
- Led and supervised cross-functional teams including software developers and marketing staff to ensure productivity and timely project delivery
- Oversaw company’s finances including budgeting, expense tracking, payroll coordination and financial reporting
- Coordinated daily activities across software development, sales, customer engagement and client support
- Worked closely with a U.S based company owner to execute business strategy, operational plans and growth objectives
- Served as the primary decision maker for staffing, operations and internal processes within Ghana
Intern
Electricity Company of Ghana Ltd
05.2020 - 08.2020
- Assisted in preparing, organizing and maintaining financial documents such as invoices and receipts
- Performed data entry by inputting financial information into the company’s database
- Supported day to day administrative tasks within the finance department
Waitress
805 Restaurant
07.2018 - 09.2018
- Took customer orders and provided menu recommendations to enhance dining experience.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness and organization of dining area throughout shift.
- Handled customer inquiries and resolved issues efficiently during service hours.
Education
Associate of Science - Business Management
Ghana Institute of Management And Public Administration
10.2018 - 05.2020
Tema Secondary School
Skills
- Financial administration and record keeping
- Project management
- Team leadership and supervision
- Payroll and Human Resource systems coordination
- Data entry and database management
- Budgeting and expense tracking
- Customer service and client relations
- Organizational and time management skills
- Administrative and office support
- Ability to work with international teams
Languages
English
First Language
French
Advanced (C1)
C1
Affiliations
- Organizing events
- Volunteering with organizations
- Playing long tennis
- Creative writing
- Trying new recipes
- Working on DIY projects
References
References available upon request.
Timeline
Business and Operations Manager
Queendafred Systems Ltd
06.2021 - 01.2026
Intern
Electricity Company of Ghana Ltd
05.2020 - 08.2020
Associate of Science - Business Management
Ghana Institute of Management And Public Administration
10.2018 - 05.2020
Waitress
805 Restaurant
07.2018 - 09.2018
Tema Secondary School