Hi, I’m
VIDA BEMAH DOMPEREH
ACCRA
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Self-motivated Computer Technician with background in email account and connectivity set up for large organizations. Determined employee with over ten(10) years of system upgrade and network component installation experience. Highly knowledgeable in demonstrating software features to employees. Successful Computer Technician qualified to upgrade networks, software and hardware. Enthusiastic professional with background initiating malware protection and promoting cybersecurity policies. Exceptional skills in Windows and SQL Server applications.
Overview
14
years of professional experience
1
Certification
Work History
GHANA ARMED FORCES SEPT 2010 - TO DATE. ACCRA
SENIOR COMPUTER TECHNICIAN
09.2010 - Current
Job overview
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Linked computers to network and peripheral equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Imaged and prepared new computers for integration into company networks and systems.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Analyzed technical issues to identify troubleshooting methods needed for quick remediation.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Configured hardware, devices and software to set up work stations for employees.
- Configuring routers and networking computers with printers unto networks.
- Imaged and prepared new computers for integration into company networks and systems
- Patiently walked individuals through basic troubleshooting tasks
- I could serve or work on about 15 computers daily whereas making work easier and on time.
GIDIBYTE MULTIMEDIA PRODUCTION JAN 2008 - AUG 2010ACCRA
SECRETARY
01.2008 - 07.2010
Job overview
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Recorded expenses and maintained accounting records.
- Took pictures and edit for production purposes.
- Provided onboarding and training for new support staff.
- I managed not less than 45 customers daily and thereby increasing sales.
Education
UNIVERSITY OF THE PEOPLE CALIFORNIA, USA
Bachelor of Science from COMPUTER SCIENCE
08.2026
University Overview
- Received from Financial Aid, USA.
IPMCNORTH LEGON, ACCRA GHANA
PROFESSIONAL DIPLOMA from SYSTEMS AND NETWORK ENGINEERING
08.2014
TWENEBOA KODUAH SENIOR HIGH SECONDARY KUMAWU, ASHANTI REGION
No Degree from BUSINESS
05.2008
ST. PETER'S LUTHERAN SCHOOLMADINA, ACCRA GHANA
No Degree from POST SECONDARY EDUCATION
04.2005
Skills
- Virus and malware prevention
- Hardware and software installation
- Peripheral repair
- Network component installations
- Technical Support
- Project Management
- Desktop and laptop installations
- Programming
- Email account set up
- Help desk support
- Operating system testing
- Network Operating Systems
- Microsoft Certification
- Troubleshooting Network Issues
- Printers and Peripherals
- Memory Installation
- Network Administration
- Computer Hardware Knowledge
Certification
PROFESSIONAL DIPLOMA IN SYSTEMS AND NETWORK ENGINEERING.
CERTIFICATE IN BRIDAL MAKE UP
WEST AFRICA SECONDARY CERTIFICATE EXAMINATION
BASIC EDUCATION CERTIFICATE EXAMINATION
WATCHING MOVIES, SINGING AND DANCING.
I WATCH MOVIES WHENEVER I AM BORED AND HOME ALONE ALSO LOVE TO SING AND DANCE ESPECIALLY WITH THE GOSPEL MUSIC BECAUSE I SING IN THE CHURCH AS WELL.
Additional Information
I AM ALSO INTO THE MOVIE INDUSTRY AS WELL BUT NOT TOO KNOWN FEATURED IN SOME MOVIES AND ONLY ONE CAME TO THE LIMELIGHT THAT IS: THE BEAST WITH MAJID MICHEL AND KOFI ADJORLOLO, ETC.
Languages
English
Bilingual or Proficient (C2)
TWI (GHANAIAN LANGUAGE)
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SENIOR COMPUTER TECHNICIAN
GHANA ARMED FORCES SEPT 2010 - TO DATE.
09.2010 - Current
SECRETARY
GIDIBYTE MULTIMEDIA PRODUCTION JAN 2008 - AUG 2010
01.2008 - 07.2010
UNIVERSITY OF THE PEOPLE
Bachelor of Science from COMPUTER SCIENCE
IPMC
PROFESSIONAL DIPLOMA from SYSTEMS AND NETWORK ENGINEERING
TWENEBOA KODUAH SENIOR HIGH SECONDARY
No Degree from BUSINESS
ST. PETER'S LUTHERAN SCHOOL
No Degree from POST SECONDARY EDUCATION
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