Vida Adolene
Accra
Summary
Organized, proactive, and customer-focused professional with six years of experience in data management, client service, and scheduling, and a proven ability to quickly learn new tools. Committed to delivering exceptional client experience and operational efficiency.
Overview
6
6
years of professional experience
Work History
Volunteer Assistant
Francis Faki Amanquah Foundation
Accra
11.2024 - Current
- Utilize technical expertise to design, implement, and maintain databases, ensuring efficient data storage and retrieval.
- Collaborated with team members to achieve goals.
- Supported in planning, implementing, and executing events.
Facility Supervisor
Mirage Residence
Accra
05.2022 - Current
- Managed inventory and oversaw apartment handovers.
- Streamlined operations to meet tight deadlines while maintaining service excellence
- Managed billings and payments.
- Fostered exceptional customer relationship increasing client retention
Front Office Executive
Mirage Residence
09.2021 - 05.2022
- Provided excellent customer service, resolving inquiries, and ensuring client satisfaction.
- Reserved and managed meeting room availability, and maintained accurate records of information.
- Maintained a courteous and professional demeanor with clients
- Recognized and promoted six months after joining the company.
Sales Assistant
Kusaka Enterprise
Accra
11.2019 - 09.2021
- Used point-of-sale systems to track stock levels to maintain a sufficient supply.
- Engaged in contract negotiation with clients.
- Provided excellent customer service to clients in person or over the phone.
Front Office Assistant
Ghana National Service Scheme
Accra
09.2018 - 10.2019
- Assisted certificate processing and verification of postings.
- Provided administrative support by filing, entering data, answering phone calls, and scheduling meetings.
Education
Bachelor of Science - Business Administration(Human Resource Management)
University of Ghana
Legon01-2019
Communications
BYU Pathway Worldwide
Skills
- Proficiency in Microsoft office Suite and familiarity with Property Management Systems
- Adaptability
- Analytical and problem-solving skills
- Communication and interpersonal skills
- Data management and organizational skills
- Customer service and client retention
References
References available upon request.
Timeline
Volunteer Assistant
Francis Faki Amanquah Foundation
11.2024 - Current
Facility Supervisor
Mirage Residence
05.2022 - Current
Front Office Executive
Mirage Residence
09.2021 - 05.2022
Sales Assistant
Kusaka Enterprise
11.2019 - 09.2021
Front Office Assistant
Ghana National Service Scheme
09.2018 - 10.2019
Bachelor of Science - Business Administration(Human Resource Management)
University of Ghana
Communications
BYU Pathway Worldwide
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