Victor Owusu BOAFO
Ust-kumasi
Summary
A confident and highly purpose-driven graduate with practical hands on customer service and excellent strategic planning abilities to pursue a career in a dynamic institution that will make use of my skills and ability in achieving the vision and goals of that organization and grow thereby through further training and education.
Overview
4
4
years of professional experience
Work History
Waiting Staff Member
EP Ushering and Waiting Agency
11.2023 - Current
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Ensured guest satisfaction by quickly addressing any special requests or dietary restrictions in their meal orders.
- Assisted in maintaining a clean and organized dining area for optimal guest experience.
- Demonstrated adaptability by quickly adjusting to menu changes, daily specials, or staff rotations as needed.
National Service Personnel
Regional Department of Agriculture
11.2022 - 09.2023
- Agricultural machines servicing, vehicle logging and vehicle works order
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Intern
Kumasi Metropolitan Assembly
01.2021 - 06.2021
- Record Keeping (fertilizers, seeds and seedlings)
Education
Bachelor of Science - Agricultural Engineering
Kwame Nkrumah University of Science And Technology
Kumasi01.2022
West African Senior Secondary Certificate Examination - General Science
Kumasi Anglican Senior High School
Kumasi06-2017
BECE - General Studies
NEW ERA INTERNATIONAL SCHOOL
Kumasi01.2014
Skills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Order taking
- Guest seating
- Food delivery
- Positive and professional
- Teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Strong work ethic
- Customer service
Personal Qualities
- Designing (CAD/CAM)
- Good mathematical and computer skills (Word, Excel and power point presentation)
Personal Information
- Hobbies: Reading, Cooking, listening to music
- Nationality: Ghanaian
- Marital Status: Single
Reading, Listening to music, meditation
I mostly read fantasies and fictional books, my favorite genre in music is RnB and HipHop, my favourite artiste is Drake. I mostly meditate in the night time.
Timeline
Waiting Staff Member
EP Ushering and Waiting Agency
11.2023 - Current
National Service Personnel
Regional Department of Agriculture
11.2022 - 09.2023
Intern
Kumasi Metropolitan Assembly
01.2021 - 06.2021
Bachelor of Science - Agricultural Engineering
Kwame Nkrumah University of Science And Technology
West African Senior Secondary Certificate Examination - General Science
Kumasi Anglican Senior High School
BECE - General Studies
NEW ERA INTERNATIONAL SCHOOL
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