Victoria Robertson
North York
Summary
To obtain a part time/ full time position in an organization as a Home Support worker with a desire to utilize my skills and contribute to smooth running and growth of the organization. I am an energetic hardworking lady who desire to work effectively to meet employer’s expectation and even beyond, to ensure organizational success. Possesses an excellent interpersonal and communication skills and a genuine commitment to enhancing the quality of life for those in need
Overview
1
1
year of professional experience
1
1
Certification
Work History
Personal Support Worker (Part-Time)
Destiny Care Health Services
North York
- Current
- Assists with daily living activities for individuals with cancer and developmental disabilities, including hygiene, dressing, and meals
- I Implement strategies designed by healthcare professionals to manage behaviors that may be challenging
- This includes maintaining a calm environment, using positive reinforcement, and intervening in a manner that ensures safety
- Coordinating with healthcare providers to manage the physical and mental health of individuals
- This includes scheduling appointments, managing medications, and following up on health recommendations
- Planned and facilitated activities that are both enjoyable and therapeutic
- Participating in ongoing training in the care environment to improve my understanding of autism, cancer, the aged, developmental disabilities and to learn new strategies in personal support services
- Facilitated effective communication
- This may involve using alternative communication methods
- Responded to emergency situations or crises effectively, ensuring the safety of all involved
- Keeping detailed records of behaviors, progress, and daily activities
- Reporting these details to supervisors, families, or healthcare providers as required
- Providing companionship and social interaction with patients
- Assisting with daily living activities, household management, and errands
Kitchen Assistant
Come and See Restaurant
North York
03.2024 - 06.2024
- Assist cooks and kitchen supervisors with all tasks necessary to ensure that kitchen operations run smoothly
- Ensures that utensils and work areas are clean and ready for the next shift
- Receiving orders from Customers and making sure they are orders delivered to them on time
- Help in organizing and correctly storing food supplies
- Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, and meat
- Conducting research to identify market trends, competitors, and potential customers
- Interacting with customers, responding to inquiries, and resolving issues
- Assisting teams with administrative tasks and customer service
Education
Personal Support Worker -
Humber College Institute of Technology & Advanced Learning
North York10.2024
Higher National Diploma - Commercial Arts
Takoradi Technical University
Ghana09.2006
Skills
- Personal Support
- Communication Skills
- Adaptability
- Customer Service
- Effective Time Management
- Critical thinking and problem solving
Certification
- Certificate in Blended Standard First Aid and CPR/AED Level C, 06/01/24
- Certificate in CPI Nonviolent crisis Intervention, 07/01/24
- Certificate in Emergency preparedness, 05/01/24
- Improving Quality Assurance in Healthcare Delivery, 05/01/24
- BLS (Heart & Stroke training), 10/01/24
Timeline
Kitchen Assistant
Come and See Restaurant
03.2024 - 06.2024
Personal Support Worker (Part-Time)
Destiny Care Health Services
- Current
- Certificate in Blended Standard First Aid and CPR/AED Level C, 06/01/24
- Certificate in CPI Nonviolent crisis Intervention, 07/01/24
- Certificate in Emergency preparedness, 05/01/24
- Improving Quality Assurance in Healthcare Delivery, 05/01/24
- BLS (Heart & Stroke training), 10/01/24
Personal Support Worker -
Humber College Institute of Technology & Advanced Learning
Higher National Diploma - Commercial Arts
Takoradi Technical University
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