Summary
Overview
Work History
Education
Skills
Timeline
Victoria Kyei Balfour

Victoria Kyei Balfour

Summary

Driven Sales Supervisor with proven success at ShopRite, adept in retail experience and store organization. Excelled in elevating customer satisfaction and consistently achieving sales targets through strategic oversight and team performance management. Skilled in cash management and planogram execution, demonstrating a keen ability to enhance store operations and hospitality.

Overview

3
3
years of professional experience

Work History

Sales Supervisor

ShopRite
01.2019 - 03.2022
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Checked store merchandise regularly for proper display and replenishment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Presbyterian Senior High School, Mampong-Akuapem
05.2018

Skills

  • Retail experience
  • Store Organization
  • Cash Management
  • Planogram Execution
  • Hospitality and accommodation

Timeline

Sales Supervisor - ShopRite
01.2019 - 03.2022
Presbyterian Senior High School - ,
Victoria Kyei Balfour