Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Extracurricular activities
Interests
References
Timeline
Generic
Open To Work

Victoire WONA

Accra

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

Remote

Summary

I am a final-year BSc Business Management student specializing in Marketing at Lancaster University. As a bilingual French-English speaker, I am a motivated and organized person who enjoys learning, taking on new challenges, and gaining practical experience. I work well with others, adapt easily to new environments, and bring curiosity and a positive attitude to everything I do. I am looking for an internship where I can apply my skills, contribute to a team, and learn from experienced professionals.

Overview

2
2
Languages
3
3
years of post-secondary education

Work History

Intern- Customer service & retail banking

First National Bank Ghana
Achimota
07.2026 - 08.2026

Retail Banking:

  • Assisted in opening savings/current accounts and GhanaPay wallets, ensuring KYC compliance
  • Uploaded and scanned client documents into T24 core banking system
  • Promoted E-banking products and assisted customers with GhanaPay and Mobile Banking App registration, activation and troubleshooting

Customer Service:

  • Welcomed clients daily, handling inquiries and complaints
  • Issued and printed bank statements, verifying identity and ensuring confidentiality
  • Assisted with blocked cards, cheque books and outbound calls for card collection

Education

Business Management

Lancaster University Ghana
Tantra Hill, Ghana
10.2024 - 08.2026

Business Administration

Pentecost University Ghana
Sowutuom, Ghana
09.2023 - 07.2024

Lycée René-Martine
Lomé , Togo

Skills

  • Customer service
  • Problem-solving skills
  • Patience
  • Teamwork and adaptability
  • Fluent in French, proficient in English
  • Interpersonal skills
  • Communication skills
  • Organizational skills
  • Multitasking
  • Familiar with Microsoft Office (Word, PowerPoint, Excel)

Languages

French
First Language
English
Proficient (C2)
C2

Extracurricular activities

  • Volunteer in business society: assisted in organizing school events, enhancing organizational skills

Interests

  • Reading
  • Language learning
  • Traveling and cultural discovery
  • Marketing and branding
  • Events and networking

References

References available upon request.

Timeline

Intern- Customer service & retail banking

First National Bank Ghana
07.2026 - 08.2026

Business Management

Lancaster University Ghana
10.2024 - 08.2026

Business Administration

Pentecost University Ghana
09.2023 - 07.2024

Lycée René-Martine
Victoire WONA