Benjamin Lartey
Accra
Summary
Dynamic sales professional with a proven track record at West Africa And Gulf Company, excelling in customer engagement and relationship building. Leveraged interpersonal communication skills and sales management expertise to exceed monthly targets through effective client service and product knowledge. Achieved significant customer satisfaction and loyalty, enhancing sales outcomes and team collaboration.
Overview
6
6
years of professional experience
Work History
Salesperson
West Africa And Gulf Company
Accra, Ghana
09.2018 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Improved customer service and telecommunication skills to build lasting relationships.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Education
High School Certificate - Accounting
Above Excellence Remedial School
Accra,Ghana10.2013
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Sales management
- Negotiation
- Social selling
- Product description
- Sales Presentations
- Client Service
- Product and service knowledge
- Interpersonal communication skills
- Product and Service Sales
- Customer Service
- Customer Relations
Timeline
Salesperson
West Africa And Gulf Company
09.2018 - Current
High School Certificate - Accounting
Above Excellence Remedial School