Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
AdministrativeAssistant

Veronica Fynn

Administrative Assistant
Accra

Summary

Dynamic professional with experience, skilled in effective resource allocation and collaborative teamwork. Proven track record in enhancing program effectiveness and customer engagement, utilizing analytical intelligence and proficiency in Microsoft Excel. Committed to fostering positive relationships and achieving organizational goals through exceptional service and support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

National Service Personnel - Administration

Takoradi Thermal Power Station - VRA
11.2024 - 10.2025

. Responded to mails

. Received and directed calls to appropriate offices

. Helped senior staff prepared in preparing documents necessary for personnel's annual leave

. Received and directed visitors to their hosts

. Activated entry permits for staff

. Ensured personnel adhered to the safety protocols

. Filed documents

. Kept records of all activities in the plant

. Calculated overtime returns for staff

. Helped senior staff draw up projects


Volunteer

National Disaster Management Organization
10.2024 - 11.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Handled Complaints pertaining to disasters


Management Facilitator

Diabene Senior High School - Ketan
01.2024 - 04.2024
  • Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.

Sales Personnel

Meser3 Nyame Enterprise
08.2019 - 03.2020
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Tracked inventory of sales
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Education

Bachelor Of Education - Mangement

University Of Cape Coast
Cape Coast Ghana
05.2001 -

Wassce - Business

AhantamanGirls Senior High School
Sekondi - Ghana
05.2001 -

BECE -

Dunwell Methodist Junior High School
Takoradi - Ghana
05.2001 -

Skills

Effective resource allocation

Certification

Post Service Training - VRA Academy

Additional Information


Ekow Baffoe Amamoo

Commercial Manager

baffoe.amamoo@vra.com

Volta River Authority


Francisca Korkor Quaye

Commercial Officer

francisca.quaye@vra.com

Volta River Authority


Alexander Reynolds

Technical Manager

alexander.reynolds@vra.com

Volta River Authority











Timeline

Post Service Training - VRA Academy

08-2025

National Service Personnel - Administration

Takoradi Thermal Power Station - VRA
11.2024 - 10.2025

Volunteer

National Disaster Management Organization
10.2024 - 11.2024

Management Facilitator

Diabene Senior High School - Ketan
01.2024 - 04.2024

Sales Personnel

Meser3 Nyame Enterprise
08.2019 - 03.2020

Bachelor Of Education - Mangement

University Of Cape Coast
05.2001 -

Wassce - Business

AhantamanGirls Senior High School
05.2001 -

BECE -

Dunwell Methodist Junior High School
05.2001 -
Veronica FynnAdministrative Assistant