Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic

Evans Abogro

ACCRA ,Greater Accra Region

Summary

At Cryptowallet.com, I voluntarily worked and excelled as a Community Moderator, enhancing user engagement and safeguarding privacy through stringent confidentiality protocols. My technical knowledge and strong ethics led to a streamlined moderation process, significantly improving response times and community satisfaction. Skilled in content moderation and fostering inclusive environments, I effectively boosted member interaction and diversity.

Overview

1
1
year of professional experience

Work History

Community Moderator

Cryptowallet.com
08.2023 - 05.2024
  • Safeguarded user privacy by maintaining strict confidentiality protocols when handling sensitive information during moderation tasks.
  • Conducted regular audits of moderated content to ensure accuracy, compliance with guidelines, and alignment with overarching goals for the community''s growth.
  • Ensured consistent adherence to established guidelines by regularly reviewing moderator performance and providing constructive feedback as needed.
  • Increased community engagement by creating and implementing interactive content and events for members to participate in.
  • Improved response times for reported issues by streamlining moderator workflows and optimizing communication channels with users.
  • Reduced instances of abusive behavior within the community by diligently monitoring discussions, identifying patterns, and taking appropriate action.
  • Promoted diversity and inclusion within the community by actively seeking out underrepresented voices, celebrating unique perspectives, and facilitating respectful dialogue among members.
  • Collaborated with fellow moderators to develop strategies for improving community dynamics and overall member satisfaction.
  • Supported new members by guiding them through onboarding processes, answering questions, and promoting healthy interactions within the community.

Education

Bachelor Of Science - Agriculture

University of Cape Coast
Cape Coast, Ghana

Skills

  • Patience and Tolerance
  • Strong Ethics
  • Writing and editing
  • Technical knowledge
  • Community Engagement
  • Social media proficiency
  • Policy Enforcement
  • User Support
  • Content Moderation
  • Program Planning
  • Staff education and training
  • Needs Assessment
  • Multitasking

Languages

English
Bilingual or Proficient (C2)

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work from home optionFlexible work hoursCompany CultureWork-life balanceTeam Building / Company Retreats

Timeline

Community Moderator

Cryptowallet.com
08.2023 - 05.2024

Bachelor Of Science - Agriculture

University of Cape Coast

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Evans Abogro