Vanessa Kpatsa
Accra
Summary
Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties. Resourceful Human Resources Assistant known for high productivity and efficient completion of tasks. Possess specialized skills in employee relations, recruitment process management, and HR policy implementation. Excel in communication, problem-solving, and adaptability, ensuring smooth operation within human resources departments.
Overview
5
5
years of professional experience
Work History
Human Resources Assistant
ACREATY GHANA LIMITED
ACCRA
03.2022 - 03.2023
- Reviewed resumes submitted by applicants for open positions.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Assisted in developing training programs for staff members.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
OPERATIONS AND ADMINISTRATIVE OFFICER
ACREATY GHANA LIMITED
ACCRA
06.2020 - 03.2022
- Answered phone inquiries, directed calls and took messages.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Provided assistance with special projects as assigned by management team members.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
National Service Person
ACREATY GHANA LIMITED
ACCRA
09.2017 - 08.2018
- Created reports for senior management on project outcomes and successes.
- Developed relationships with other organisations working towards similar goals as part of the national service program.
- Collaborated with other departments within the organisation in order to ensure successful implementation of new policies or procedures.
- Provided administrative support such as filing documents or creating presentations related to upcoming initiatives.
Education
Bachelor of Arts - Public Relations
GHANA INSTITUTE OF JOURNALISM
ACCRA06-2017
WASSCE - GENERAL ARTS
T.I. AHMADIYYA SENIOR HIGH SCHOOL
KUMASI07-2013
BECE -
UNIVERSITY OF GHANA BASIC SCHOOL
ACCRA07-2008
Skills
- Personnel records maintenance
- Employee Relations
- Team Player
- Maintaining files
- Administrative Skills
- Computer Literacy
- Word Processing
Timeline
Human Resources Assistant
ACREATY GHANA LIMITED
03.2022 - 03.2023
OPERATIONS AND ADMINISTRATIVE OFFICER
ACREATY GHANA LIMITED
06.2020 - 03.2022
National Service Person
ACREATY GHANA LIMITED
09.2017 - 08.2018
Bachelor of Arts - Public Relations
GHANA INSTITUTE OF JOURNALISM
WASSCE - GENERAL ARTS
T.I. AHMADIYYA SENIOR HIGH SCHOOL
BECE -
UNIVERSITY OF GHANA BASIC SCHOOL
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