Valencia Saba
Accra
Summary
Proven to excel in high-pressure environments, I leveraged adaptability and teamwork at Burger King to enhance service efficiency and customer satisfaction. My expertise in hospitality service and effective multitasking significantly contributed to maintaining high-quality standards, demonstrating a commitment to excellence and reliability in every customer interaction.
Overview
2
2
years of professional experience
Work History
Server
Sugarstreet Cakes and Foods
12.2022 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Arranged table settings and consistently maintained a tidy dining area throughout service hours.
- Checked dishes and kitchenware for cleanliness and presentation, promptly reporting any issues.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided exceptional customer service, ensuring a positive dining experience for patrons.
Crew Member
Burger King
06.2022 - 10.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Welcomed and escorted patrons to designated seating areas, ensuring a warm reception.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Effectively communicated order details to the staff, ensuring accurate preparation of dishes.
- Worked front counter, drive-thru and other areas.
Education
Certificate - Healthcare Assistant
Pharmatrust Professional College
Accra,Ghana06.2024
High School Diploma - General Arts
Ebenezer Senior High School
Accra,Ghana 06.2015
Skills
- Good Customer Service
- Teamwork and Collaboration
- Hospitality service expertise
- Adaptability and Flexibility
- Effective Multitasking
- Order Accuracy
- Company Policy Compliance
- Time Management
- Reliability
- Clear Communication
Languages
English
Upper intermediate (B2)
Additional Information
References available upon request.
Timeline
Server
Sugarstreet Cakes and Foods
12.2022 - 08.2024
Crew Member
Burger King
06.2022 - 10.2022
Certificate - Healthcare Assistant
Pharmatrust Professional College
High School Diploma - General Arts
Ebenezer Senior High School
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