Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Languages
Timeline
Receptionist
TYRA NAA ODARLEY LAMPTEY

TYRA NAA ODARLEY LAMPTEY

Accra

Summary

Organized Receptionist Administrator with great time management, multitasking, and scheduling skills. I work well in fast-paced, changing, and challenging environments. Dependable in handling operational needs and improving office performance. I am very proactive, highly focused and adaptive to changes in my environment. I am a high achiever, excellent communicator, trustworthy, goal oriented and a self-motivated person poised to using my knowledge, skills and intrinsic qualities to drive any organization to achieve its objectives.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Zeepay Ghana Limited
Accra
05.2022 - Current
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Open, sort and distribute incoming letters, applications and proposals.
  • Maintained reception area cleanliness and tidiness.
  • Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
  • Assisted with coordination of events including booking venues, catering services.
  • Coordinated meetings between internal departments and external partners and clients.
  • Adhered to company policies regarding confidentiality of sensitive information.

National Service

Ussher Hospital
09.2020 - 08.2021
  • Assisted with daily clinic operations
  • Managed the front desk as needed
  • Helped monitor patient files and records
  • Receiving and dispatching of letters internally and externally.

Internship program

37 Military Hospital
07.2018 - 08.2018
  • Assisted with hospital operation management
  • Managed employee schedules
  • Filed over 1,000 patient medical records.

Education

Bachelor of Science - Health Administration

University of Ghana
Accra
12.2021

General Art Student -

Tema Secondary School
12.2016

Skills

  • Efficient organization
  • Effective communication
  • Strong leadership
  • Computing (MS Word, MS Excel)
  • Productive research and analysis
  • Guest Relations
  • Document Retrieval
  • Scheduling Appointments
  • Travel Arrangements
  • File Organization
  • Good at typing

Certification

Certificate in customer care service

References

  • Mrs. Margaret Akuamoah, Deputy Chief Health Service Administrator, Ussher Hospital, 0244411989
  • Joseph Ali Dantani, Administrator, Surgical Unit, 37 Military Hospital, 0245395354

Hobbies and Interests

Reading

Languages

English
First Language

Timeline

Receptionist Administrator

Zeepay Ghana Limited
05.2022 - Current

National Service

Ussher Hospital
09.2020 - 08.2021

Internship program

37 Military Hospital
07.2018 - 08.2018

Bachelor of Science - Health Administration

University of Ghana

General Art Student -

Tema Secondary School
TYRA NAA ODARLEY LAMPTEY