EMMANUEL ASAN DAWSON-AHMOAH
ACCRA
Summary
Welcoming Client Advisor with 7-year background working in financial institution setting. Adept at selling products and services directly to customers and tackling basic bank transactions. Specialties include cross-selling and work efficiency.
Overview
14
14
years of professional experience
Work History
CLUSTER RELATIONSHIP MANAGER (CONSUMER BANKING)
Ecobank Ghana PLC
04.2024 - Current
- Optimize the performance of relationship managers within the cluster.
- Manage and work closely with Relationship Managers within the Cluster.
- Facilitate easy coordination of the activities of Relationship Managers in line with Personal Banking’s strategic direction.
- Ensure a focused approach to relationship management.
- Provide guidance, coaching, and support for new and existing teammates in acquiring and closing new credit and deposit deals.
- Training of colleagues and potential sales representatives.
SENIOR RELATIONSHIP MANAGER (CONSUMER BANKING)
ECOBANK GHANA PLC
05.2019 - 08.2024
- Manage a designated portfolio of accounts in the Advantage Unit of the Consumer Banking business segment at the Bantama, Adum and stadium branches.
- Develop the portfolio by prospecting new clients, cross selling and offering suitable consumer banking products and services to both new and existing customers.
- Achieve various individual business targets and contribute to the team performance.
- Prepare credit proposals for staffs of Corporate and Multinational companies in accordance with the banks credit policy.
- Conduct regular review and took proactive measures to ensure credit quality and prompt payments.
- Champion the onboarding and utilization of the bank’s digital products.
- Provide guidance, coaching and support for new and existing teammates in acquiring and closing new credit and deposit deals.
- Training of colleagues and potential sales representatives.
RELATIONSHIP MANAGER (PERSONAL BANKING)
ECOBANK GHANA PLC
09.2012 - 05.2019
- Managed a portfolio of accounts in the Advantage Unit of the Consumer Banking business segment at the Harper Road branch for, 7 years spanning from 2010 to 2019 and was transferred to Bantama, Adum and Stadium Branches in April 2019.
- Developed the portfolio by prospecting for new clients, cross selling and offering suitable consumer banking products and services to both new and existing customers.
- Achieve various individual business targets and contribute to the team performance.
- Prepare credit proposals for staffs of Corporate, Multinational companies and individuals in accordance with the banks credit policy.
- Conduct regular review and take proactive measures to ensure credit quality and prompt payments.
- Champion the onboarding and utilization of the bank’s digital products at my three branches.
- Provide guidance, coaching and support for new and existing teammates in acquiring and closing new credit and deposit deals.
- Training of colleagues and potential sales representatives.
CORPORATE SERVICE OFFICER – HARPER ROAD BRANCH
ECOBANK GHANA PLC
11.2010 - 09.2012
- Assist Relationship managers to identify and actualize business prospects.
- Engages in prospecting for new business.
- Acted as business leads to Relationship managers.
- Acted as a backup for the RMs when they were out of office.
- Played an active role together with the relationship managers to get dormant accounts reduced to the required minimum.
- Confirmed cheques drawn on customer’s account. Cheques from either clearing or from the teller counters.
- Supported back office as and when my services were required.
- Sale of banks Product and services to potential clients
- Prospecting for new
Education
LLB - Law
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI01-2022
LLM - Law
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASIBachelor of Arts - POLITCAL SCIENCE
UNIVERSITY OF GHANA
ACCRA08-2008
Skills
- Computer Literate
- Excellent Communication skills
- Ability to work efficiently with minimum or no supervision
- Very punctual and reliable
- Able to work in a team and ability to teach and learn during the process
Languages
English
First Language
TWI
Proficient
C2
GA
Proficient
C2
Additional Information
REFEREES:
Tara Squire
Executive Director
Head of Consumer banking
Ecobank Ghana PLC
Tel: 0202204545
Tsquire@ecobank.com
Mike Owusu Achiaw
Zonal Manager, Zone 4
Ecobank Ghana PLC
Tel: 02444171110
mowusu-achiaw@ecobank.com
Prof. Dr Eric Boakye-Gyasi
Head of Department
Faculty of Pharmacy
Tel: 0264635194
ebgyasi.pharm@knust.edu.gh
Timeline
CLUSTER RELATIONSHIP MANAGER (CONSUMER BANKING)
Ecobank Ghana PLC
04.2024 - Current
SENIOR RELATIONSHIP MANAGER (CONSUMER BANKING)
ECOBANK GHANA PLC
05.2019 - 08.2024
RELATIONSHIP MANAGER (PERSONAL BANKING)
ECOBANK GHANA PLC
09.2012 - 05.2019
CORPORATE SERVICE OFFICER – HARPER ROAD BRANCH
ECOBANK GHANA PLC
11.2010 - 09.2012
LLB - Law
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
LLM - Law
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Bachelor of Arts - POLITCAL SCIENCE
UNIVERSITY OF GHANA
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