Lydia Baidoo

Secretary to the General Manager

Diamond Roofing And Construction

05.2021 - Current

Supported the General Manager in decision-making by providing accurate data, research, and reports.
Maintained a well-organized filing system for easy document retrieval and improved office workflow.
Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
Contributed to effective team management by maintaining open lines of communication with staff members across departments.
Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.
Reviewed incoming correspondence for the General Manager''s attention, prioritizing urgent matters for swift resolution.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Proactively anticipated the General Manager''s needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
Streamlined project management tasks such as tracking deadlines and monitoring progress toward team goals.
Increased accuracy in expense tracking by meticulously managing receipts and preparing monthly financial reports for review.
Maintained a professional atmosphere within the office space through careful organization and cleanliness standards enforcement.
Coordinated travel arrangements for the General Manager, resulting in seamless business trips with minimal disruptions.
Assisted in hiring new employees by coordinating interviews, conducting reference checks, and participating in final selection decisions.
Facilitated productive meetings by preparing agendas, taking minutes, and following up on action items assigned to attendees.
Answered high volume of phone calls and email inquiries.