Tracy Osei
Accra
Summary
Dynamic and adaptable Graduate Nurse with a proven track record at The Greater Accra Regional Hospital, showcasing exceptional skills in patient safety and health monitoring alongside strong interpersonal abilities. Excelled in a multifaceted role, enhancing patient care and team collaboration. Demonstrated proficiency in MS Office and clinical judgment, contributing to improved health outcomes.
Overview
14
14
years of professional experience
Work History
Graduate Nurse
The Greater Accra Regional Hospital( vacation and indtrasemester Clinicals)
Accra
11.2021 - 04.2024
- Assisted physicians and nurses with patient assessments, treatments, and discharge instructions.
- Provided direct care to patients in the form of administering medications, wound care, vital signs monitoring, injections, and IVs.
- Collaborated with healthcare team members to ensure optimal patient outcomes.
- Maintained accurate documentation of patient records according to hospital policy.
- Coordinated communication between medical staff and family members regarding treatment plans and progress updates.
- Educated patients on proper post-operative care instructions as well as lifestyle modifications for improved health.
- Monitored patient vital signs such as pulse rate, respiratory rate, temperature, and blood pressure.
- Assessed physical condition of patients by performing examinations and taking medical histories.
- Developed individualized plan of care based on assessment results and doctor's orders.
- Participated in interdisciplinary rounds to discuss current treatment plans for each patient.
- Administered prescribed medications according to established protocols while maintaining a safe environment.
- Implemented infection control measures within assigned unit in order to maintain a safe environment.
Office Administrator and Marketing Officer
Universal Insurance Consultants Limited
Accra
06.2017 - 04.2019
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Maintained customer confidence and protected operations by keeping information confidential.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Created PowerPoint presentations for internal use or external clients when required.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
Auditor's Assistant (National Servive)
Ga West Municipal Hospital
Accra
09.2016 - 09.2017
- Assisted in the preparation of audit plans and schedules.
- Reviewed financial statements for accuracy, completeness, and compliance with accepted accounting standards.
- Prepared work papers to document auditing procedures performed.
- Maintained thorough understanding of Generally Accepted Auditing Standards.
- Identified discrepancies between actual results and expected results during audits.
- Documented audit findings and prepared reports for review by senior auditors.
- Performed detailed analysis of accounting data using specialized software applications.
- Developed recommendations for corrective actions based on identified issues or risks.
- Verified accuracy of financial documents including invoices, contracts, purchase orders and other related materials.
- Ensured that all applicable laws and regulations were adhered to throughout the auditing process.
Cashier
Grace Has Found Us Company Ltd
Accra
09.2016 - 08.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Followed company security procedures for handling large sums of money.
- Collected payments and provided accurate change.
Cashier
Mashyak Telecards
Accra
04.2010 - 09.2012
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Education
Bachelor of Science - Nursing
Wisconsin International University College, Ghana
North Legon, Ghana05-2024
Some College (No Degree) - Marketing
Accra Technical University
Accra, Ghana03-2016
High School Diploma -
Nkwatia Secondary Commercial School
Eastern Region, Ghana06-2009
Skills
- MS office
- Interpersonal skills
- Work ethics
- Adaptability
- Attention to details
- Time management
- Patient Safety
- Communication
- Flexibility
- Compassion and Empathy
- Home Health Care
- Fluid administration
- Clinical judgment
- Disease Prevention
- Intravenous therapy
- Geriatric Care
- Pediatric Care
- Community health
Languages
English
Proficient
C2
Twi
Proficient
C2
Timeline
Graduate Nurse
The Greater Accra Regional Hospital( vacation and indtrasemester Clinicals)
11.2021 - 04.2024
Office Administrator and Marketing Officer
Universal Insurance Consultants Limited
06.2017 - 04.2019
Auditor's Assistant (National Servive)
Ga West Municipal Hospital
09.2016 - 09.2017
Cashier
Grace Has Found Us Company Ltd
09.2016 - 08.2017
Cashier
Mashyak Telecards
04.2010 - 09.2012
Bachelor of Science - Nursing
Wisconsin International University College, Ghana
Some College (No Degree) - Marketing
Accra Technical University
High School Diploma -
Nkwatia Secondary Commercial School