TITILAYO CLAY
Accra
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Primary School Teacher
Miniville Classic Academy
09.2015 - 08.2017
- Engaging pupils in extra-curricular activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Chemistry Teacher
Fruitfulville College International
09.2014 - 04.2015
- Increased student interest in chemistry by incorporating hands-on experiments and activities into lessons.
- Developed engaging lesson plans for diverse learners, resulting in improved comprehension and achievement.
- Mentored students individually, guiding them towards academic success and personal growth.
- Evaluated student progress through formative assessments, adjusting teaching strategies as needed for optimal results.
Chemistry Teacher
Hilltop Schools
09.2012 - 08.2014
- Increased student interest in chemistry by incorporating hands-on experiments and activities into lessons.
- Developed engaging lesson plans for diverse learners, resulting in improved comprehension and achievement.
- Mentored students individually, guiding them towards academic success and personal growth.
- Evaluated student progress through formative assessments, adjusting teaching strategies as needed for optimal results.
Admin Officer/ PA to Business Development Director
Sangel Solar Technologies Limited
01.2009 - 01.2011
- Leading and managing the company’s administration, providing high quality management
- Supervise procedures, routines and practices for office operation
- Communicating with staff to ensure that services are delivered seamlessly
- Liaising with external organizations, updating personnel files, contractual files and other duties assigned.
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Administrative Officer
Leksban Travels And Tours
01.2008 - 12.2009
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Officer
Applied Services Limited
01.2006 - 01.2007
- Keeping and updating company’s documents
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Maintained accurate records, ensuring timely processing of invoices, payments and other financial matters.
Chemistry Teacher
Destiny Comp. Secondary School, National Youth Service Corps
01.2005 - 01.2006
- Increased student interest in chemistry by incorporating hands-on experiments and activities into lessons.
- Evaluated student progress through formative assessments, adjusting teaching strategies as needed for optimal results.
- Mentored students individually, guiding them towards academic success and personal growth.
- Developed engaging lesson plans for diverse learners, resulting in improved comprehension and achievement.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Receptionist
Hygei Dental & Eye Clinic
10.2004 - 12.2024
- Making appointments for patients to see the doctor
- Monthly preparation of companys’ bills
- Receiving and issuing of receipts for payments.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Industrial Trainee
The Eko Hospital
01.2003 - 03.2003
- Analysing blood samples for glucose, cholesterol level, etc
- Testing blood for PCV (packed cell volume), malaria parasites, genotype, blood group, widal reaction, etc
- Urinalysis, stool analysis and culture
- Preparing agar (culture) plates.
Education
Bachelor of Science - Biochemistry
Lagos State University
Lagos, Nigeria08.2004
Data Processing
Community Consult Limited
Lagos, Nigeria12.1998
Senior School Certificate -
Surulere Girls’ Secondary School
Lagos, Nigeria12.1996
Skills
- Administrative Support
- Data Entry
- File Management
- Telephone Skills
- Document Management
- Organization Skills
- Verbal and Written Communication
- Database Administration
- Confidentiality Maintenance
- Excellent Communication
- Microsoft Office Proficiency
- Records Management
- Cloud-Based File Organization
- Word Processing
- Computer Proficiency
Certification
- Microsoft Azure Fundamentals Certification Course (in view)
- Digital Literacy and Productivity by Linkedin (2023)
- Administrative Professional Course by Microsoft and Linkedin (2023)
- Early Childhood Education Training (2019)
- Website Design training (2017)
- French -Beginners (2016)
Timeline
Primary School Teacher
Miniville Classic Academy
09.2015 - 08.2017
Chemistry Teacher
Fruitfulville College International
09.2014 - 04.2015
Chemistry Teacher
Hilltop Schools
09.2012 - 08.2014
Admin Officer/ PA to Business Development Director
Sangel Solar Technologies Limited
01.2009 - 01.2011
Administrative Officer
Leksban Travels And Tours
01.2008 - 12.2009
Administrative Officer
Applied Services Limited
01.2006 - 01.2007
Chemistry Teacher
Destiny Comp. Secondary School, National Youth Service Corps
01.2005 - 01.2006
Receptionist
Hygei Dental & Eye Clinic
10.2004 - 12.2024
Industrial Trainee
The Eko Hospital
01.2003 - 03.2003
Bachelor of Science - Biochemistry
Lagos State University
Data Processing
Community Consult Limited
Senior School Certificate -
Surulere Girls’ Secondary School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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