Tiffany Quartey
Executive Assistant
Accra
Summary
Highly skilled Executive Assistant with a strong background in Operations, Relationship Management, Administration, Research, and Support triage across international organizations. I partner with C-suite leaders to streamline workflows, manage complex schedules across multiple time zones, coordinate stakeholder communications, and build sustainable systems that drive consistent results. Known for taking ownership, communicating with clarity, prioritizing effectively, anticipating needs, and turning ambiguity into structured processes and actionable workflows.
Overview
4
4
years of professional experience
Work History
EXECUTIVE ASSISTANT TO CEO & COUNTRY DIRECTOR
GENERATION, USA
04.2025 - Current
- Drove seamless executive operations by expertly managing multi-timezone calendars, inboxes, priorities, and decision-ready communication for C-suite leaders.
- Strengthened executive influence by acting as a trusted liaison—ensuring smooth communication between leadership, internal teams, and external stakeholders.
- Elevated meeting and project effectiveness by preparing agendas, capturing clear minutes, tracking action items, and ensuring timely execution across teams.
- Delivered high-quality administrative and operational support through research, travel management, financial tracking, and organizing confidential business documentation.
- Enhanced executive productivity by anticipating needs, identifying workflow improvements, and solving problems proactively to streamline business operations.
OPERATIONS SUPPORT SPECIALIST
INSURANCE SUPERMARKET INT'L USA
12.2024 - 04.2025
- Processed and verified insurance applications and documentation with high accuracy, ensuring timely updates to client records and maintaining an organized, compliant database.
- Coordinated with vendors, customers and internal departments to understand, monitor, and communicate changes to workflows
EXECUTIVE ASSISTANT- OPERATIONS
DHARMA, UNITED KINGDOM
03.2024 - 07.2024
- Coordinated comprehensive travel logistics for executive trips, optimizing vendor relationships, reviewing contracts, and ensuring flawless execution.
- Supported executive operations by drafting reports, preparing presentations, monitoring project milestones, conducting research, and safeguarding sensitive client information.
CUSTOMER & OPERATIONS SUPPORT
CEQA FOODS & BEVERAGES GHANA
10.2022 - 03.2024
- Streamlined daily operations by managing customer orders, resolving service issues, and aligning sales, logistics, and customer service teams to deliver efficient and accurate order fulfillment.
ADMINISTRATIVE ASSISTANT
GHANA TOURISM AUTHORITY
10.2021 - 09.2022
- Designed detailed travel itineraries and managed end-to-end logistics for executive trips, including flights, accommodation, and ground transportation.
- Coordinated executive calendars and facilitated cross-departmental meetings to enhance communication flow and support operational efficiency.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Business Administration - BBA - People Operations
Nexford University
Washington DC, USA03-2026
Professional Diploma - Executive Assistance and Management
Udemy
Online07-2025
Virtual Assistance certificate programme
ALX Ghana
Accra 05.2001 -
Foundation of Project Management
Google
Online06-2024
Higher National Diploma - Tourism/Hospitality and Event Management
Cape Coast Technical University
Ghana10-2021
Skills
High-level executive coordination
Confidentiality compliance
Workplace efficiency management
Effective calendar coordination
Travel and event planning
Project coordination
Expense management
Strong attention to detail
Data & System management
Strategic planning
Efficiency optimization
Report writing
Invoice management
Effective phone communication
Proficient in QuickBooks
Advanced MS office suite/Google Workspace
Administrative support
Effective meeting preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
EXECUTIVE ASSISTANT TO CEO & COUNTRY DIRECTOR
GENERATION, USA
04.2025 - Current
OPERATIONS SUPPORT SPECIALIST
INSURANCE SUPERMARKET INT'L USA
12.2024 - 04.2025
EXECUTIVE ASSISTANT- OPERATIONS
DHARMA, UNITED KINGDOM
03.2024 - 07.2024
CUSTOMER & OPERATIONS SUPPORT
CEQA FOODS & BEVERAGES GHANA
10.2022 - 03.2024
ADMINISTRATIVE ASSISTANT
GHANA TOURISM AUTHORITY
10.2021 - 09.2022
Virtual Assistance certificate programme
ALX Ghana
05.2001 -
Professional Diploma - Executive Assistance and Management
Udemy
Higher National Diploma - Tourism/Hospitality and Event Management
Cape Coast Technical University
Bachelor of Business Administration - BBA - People Operations
Nexford University
Foundation of Project Management
Google