Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
National Service
Zenith Bank Ghana, Trade Department
10.2024 - 12.2025
Managed the processing of customer transfers, ensuring accuracy and adherence to banking regulations.
Addressed and resolved customer inquiries regarding international transactions, providing excellent customer service.
Monitored international transactions, identifying and resolving discrepancies to maintain transaction integrity.
Provided comprehensive assistance to customers, guiding them through international banking procedures.
Maintained detailed and accurate transaction records, ensuring compliance with regulatory requirements.
Built strong relationships with Relationship Managers and customers.
Collaborated with colleagues to achieve departmental and bank goals.
Performed additional tasks as assigned by supervisors and departmental heads.
Intern
GPHA Internal Audit Unit, Tema
Accra
03.2024 - 04.2024
Assisted in internal audit engagements, collaborating with team members and a performance manager.
Reviewed and pre-audited bills, payment vouchers, and invoices to ensure accuracy and adherence to financial protocols.
Verified staff attendance and overtime records, ensuring proper documentation and adherence to company policies.
Managed the recording, vetting, and delivery of payment vouchers to relevant departments.
Conducted thorough reviews of Ghana Dock Labour Company invoices to ensure accuracy and prevent discrepancies.
Completed training in information security and ethics
Maintained accurate records of all activities performed throughout internship period.
Maintained positive working relationship with fellow staff and management.
Education
BSc Administration - Accounting
University of Ghana
Accra
01.2021 - 08/2024
Business - Financial accounting, Business Management, Economics, Elective Mathematics
St. Augustine's College
Cape Coast
09.2017 - 09/2020
Skills
Data management skills
Great communication skills
Excellent attention to details
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Leadership Experience
House Prefect, St. Augustine's College, Cape Coast, Central Region, 01/06/19-01/09/20, Oversaw the overall neatness of the house and surroundings, ensuring that the grounds were well maintained and presented a clean and organized appearance for the benefit of the students and staff., Maintained peace and order in the house., Ensured that students obey and follow all school layed down rules and regulations., Coordinated and supervised campus cleanliness initiatives, ensuring the proper disposal of waste and maintenance of a hygienic environment for the school community.
Head Boy, New Generation International School, Atta Odoi, Teshie, Greater Accra, 01/06/16-01/06/17, Collaborated with faculty and staff to create and maintain a conducive atmosphere for academic studies., Fostered a positive and respectful teacher-student relationship, promoting open communication and mutual understanding within the school community., Implemented and upheld disciplinary measures, ensuring a conducive and orderly learning environment for all students.
Language
English
Krobo
Ga
Twi
Hobbies and Interests
Reading
Football
References
Charity Atanga, New Generation International School , 0555702417
Timeline
National Service
Zenith Bank Ghana, Trade Department
10.2024 - 12.2025
Intern
GPHA Internal Audit Unit, Tema
03.2024 - 04.2024
BSc Administration - Accounting
University of Ghana
01.2021 - 08/2024
Business - Financial accounting, Business Management, Economics, Elective Mathematics