THOMPSON DELALI AKPAKU
Kumasi
Summary
Dedicated finance and customer service professional with hands-on experience in tax compliance, cash handling, and retail sales. Currently completing an MBA in Finance, with strong analytical skills, a commitment to accuracy, and a customer-focused approach. Proven ability to manage financial transactions, support tax processes, and enhance customer satisfaction in a retail environment.
Overview
5
5
years of professional experience
Work History
Sales Associate and Cashier
Dora Fabric Store
Kumasi
11.2019 - Current
- Assist customers in selecting fabrics, providing product knowledge to ensure an excellent shopping experience.
- Handle cashier duties, including processing transactions and managing cash, and balancing the register at the end of the shift.
- Maintain organized product displays and assist in stock management to ensure inventory accuracy and efficient operations.
National Service
Ghana Revenue Authority
Kumasi
09.2019 - 09.2020
- Raising assessment for taxpayers and also making amendments on assessments raised
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Created reports and documents as requested by the office manager
Education
Master of Business Administration - Finance
Kwame Nkrumah University of Science And Technology
Kumasi11-2024
Bachelor of Science (BSc) - Actuarial Science
Kwame Nkrumah University of Science and Technology
Kumasi05.2019
West African Senior School Certificate Examination -
Prempeh College
Kumasi07.2015
Basic Education Certificate Examination -
St. Lisbert International School
Kumasi01.2012
Skills
- Teamwork
- Adaptability
- Computer Skills
- Sales and Product Knowledge
- Communication Skills
- Customer Service
- Cash Handling and Accuracy
- Stocking and Receiving
- Product Sales
- Inventory Control
References
- Mr. Donald Kukubor, Ghana Revenue Authority, kukudonald@yahoo.com, 0265318577
- Mr. Isaac Quaye, Ghana Revenue Authority, iqmk@yahoo.com, 0208152497
Hobbies and Interests
- Reading
- Sports
Languages
- English
- Ewe
- Twi
Personal Information
- Place of Birth: Penyi
- Date of Birth: 12/20/97
- Nationality: Ghanaian
Timeline
Sales Associate and Cashier
Dora Fabric Store
11.2019 - Current
National Service
Ghana Revenue Authority
09.2019 - 09.2020
Master of Business Administration - Finance
Kwame Nkrumah University of Science And Technology
Bachelor of Science (BSc) - Actuarial Science
Kwame Nkrumah University of Science and Technology
West African Senior School Certificate Examination -
Prempeh College
Basic Education Certificate Examination -
St. Lisbert International School
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