THIERRY KWAKU KPEKPENA
OSU-ACCRA
Summary
Results-driven IT Manager with over 10 years of experience managing IT operations and developing strategic technology solutions. Expertise in network infrastructure, project management, and CCTV systems provides a strong foundation for driving organizational growth and enhancing operational efficiency. A commitment to aligning technology initiatives with business objectives ensures the delivery of innovative IT solutions that foster sustainable success. Proven ability to lead cross-functional teams and implement best practices to optimize performance and productivity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT & Purchase Manager
ICEFOODS LIMITED
09.2021 - Current
- Manage and maintain the network infrastructure, including internet, wireless connectivity, and internal communication systems
- Provide technical support to staff for hardware, software, and network issues. Act as a liaison with external IT support vendors as needed.
- Maintain all IT systems, including CCTV monitoring systems, Accounting System, and communication systems. Conduct regular maintenance, updates, and troubleshooting to prevent downtime.
- Maintain secure and accurate records of inventory, goods purchase, and other operational data. Ensure data backups are regular and reliable for critical recovery needs.
- Responsible for making sure all goods and product brought from supplier are well keyed into the system.
Founder & Lead Engineer
TPRO NETWORKS
09.2020 - Current
- Build strategic partnerships with clients, vendors, and stakeholders
- Lead the design and development of innovative networking solutions (e.g., cloud networking, cybersecurity, WAN optimization)
- Design and oversee the implementation of robust, secure, and high-performance network architectures.
- Guide the team in troubleshooting and resolving networking issues
- Oversee the maintenance and upgrade of the company’s IT infrastructure
Infrastructure Supp. Officer
GHANA COMMUNITY NETWORK SERVICES LIMITED (GCNet)
07.2017 - 04.2021
- Ensure on a daily basis the optimal performance of deployed infrastructure
- Troubleshoot LAN/WAN connectivity, browsers and power to ensure the end users are able to use applications
- Management and maintenance of Genset, IT/Network Infrastructure, Power and applications
- Management of the Kaspersky Anti-Virus server on site
- Management of IP address, switches, routers and File servers on site
End User Supp. (Fidelity Bank Acc.)
INTERNATIONAL BUSINESS MACHINES (IBM) GHANA
03.2016 - 06.2017
- Provide technical assistance and support for incoming helpdesk queries from Fidelity Bank Staffs
- Provision of Level 1 Management of the Fidelity Bank AD and Kaspersky Anti-Virus server
- Responsible for the Encryption of End User machine using the Kaspersky Anti-Virus Server
- Installation of all remittance application such as Money Gram, Western Union and Small World
- Assist the Network Engineer in the installation and configuration of network devices
- Provision of Network Communication Support for all Branches and Offsite ATM of Fidelity Bank
- Using IBM TEM Endpoint Manager for the deployment of patches and other services to End User machines
National Service Extension (Network Eng. Assistant)
VOLTA RIVER AUTHORITY (VRA)
12.2013 - 02.2016
- Install, configure and manage network devices, Routers, Switch and VOIP phones
- Assigned the responsibility of monitoring the Network Traffic on LAN and WAN using the Solarwinds
- Assist the Lead Systems Analyst in the administration of the Active Directory (AD) services
- Assist the Lead Systems Analyst in the creation of User Account
- Responsible for the management of the Executive’s Residence
National Service (Network Eng. Assistant)
VOLTA RIVER AUTHORITY (VRA)
10.2012 - 10.2013
- Supervise the rehabilitation of VRA head office’s LAN Project
- Troubleshoot and resolve network faults
- Perform preventive maintenance on all ICT equipment
- Provide support to client services unit
Attachment (ICT Assistant)
ELECTRICITY COMPANY OF GHANA (ECG)
06.2011 - 09.2011
- Perform the function of a client service personal such as, creating users account, installing hardware and software system, offering technical support.
- Perform preventive maintenance on machine
- Setting up computer security measures such as, setting up machine on the ECG domain, installing anti-virus on computers, installing firewall on computer
Education
CCNA -
Ghana-India Kofi Annan Centre of Excellence in ICT
10.2013
BSc - Computer Engineering
Ghana Communication Technology University
01.2012
General Science (WASSCE Certificate) - undefined
Keta Secondary School
01.2007
Skills
- Time Management
- Commitment to meeting deadlines
- Outstanding interpersonal relationship
- Analytical and problem-solving skills
- Cost analysis
- Demand forecasting
Certification
- PMP– PROJECT MANAGEMENT PROFESSIONAL
- CCNA – CISCO CERTIFIED NETWORK ASSOCIATE
- ITIL v4 FOUNDATION CERTICATE IN IT SERVICE MANAGEMENT
PERSONAL DETAILS
Languages Spoken : English, French, Ewe, Twi
References
Charles Francis, Attah, General Manager, 0262141509, Icefoods Limited
PROFILE
A young enthusiastic person, who is committed to maintaining excellence by keeping abreast with technological innovations and adapting to changing environments. I am creative, analytical, a team player and believe in the “Can Do” spirit.
Timeline
IT & Purchase Manager
ICEFOODS LIMITED
09.2021 - Current
Founder & Lead Engineer
TPRO NETWORKS
09.2020 - Current
Infrastructure Supp. Officer
GHANA COMMUNITY NETWORK SERVICES LIMITED (GCNet)
07.2017 - 04.2021
End User Supp. (Fidelity Bank Acc.)
INTERNATIONAL BUSINESS MACHINES (IBM) GHANA
03.2016 - 06.2017
National Service Extension (Network Eng. Assistant)
VOLTA RIVER AUTHORITY (VRA)
12.2013 - 02.2016
National Service (Network Eng. Assistant)
VOLTA RIVER AUTHORITY (VRA)
10.2012 - 10.2013
Attachment (ICT Assistant)
ELECTRICITY COMPANY OF GHANA (ECG)
06.2011 - 09.2011
BSc - Computer Engineering
Ghana Communication Technology University
General Science (WASSCE Certificate) - undefined
Keta Secondary School
CCNA -
Ghana-India Kofi Annan Centre of Excellence in ICT
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