Theophilia Tawiah Owusu
Accra
Summary
Dynamic manager with a proven track record at Shop8th Jewelry, excelling in sales and customer service. Leveraged marketing skills to boost sales through innovative promotions, enhancing brand visibility and customer relationships. Expertise in risk assessment and relationship management led to high customer satisfaction and repeat business.
Overview
3
3
years of professional experience
4045
4045
years of post-secondary education
Work History
Manager
Shop8th Jewelry
Accra
06.2024 - Current
- Responsibilities:- Managed daily operations including sales, customer service, and inventory control..
- Assisted customers with product selection and styling advice.
- Processed online and in-store orders efficiently.
- Maintained records of sales and stock levels
- Created promotional content for social media marketing.
- Built strong customer relationships.
- Achievements:- Increased sales through effective promotions and discount campaigns
- Expanded customer base via social media engagement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Achieved high customer satisfaction and repeat business.
- Strengthened brand visibility through consistent marketing efforts.
National service personnel
Abuakwa south municipal assembly-HEAD OFFICE ABUAK
Eastern region-kibi
10.2023 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelor of Arts - Sociology And Geography And Resource Development
University of Ghana
Accra, Ghana 09.2019 - 06.2026
Bright Senior High School
Koforidua-Kukurantumi, GhanaKrobo Girls Presbyterian Senior High School
Eastern Region-Krobo Odumasi, GhanaBachelor of Arts -
University of Ghana
Accra, GhanaSkills
- Risk assessment
- Relationship management
- Cutomer service
- Marketing and digital skills
- Sales and business development
Timeline
Manager
Shop8th Jewelry
06.2024 - Current
National service personnel
Abuakwa south municipal assembly-HEAD OFFICE ABUAK
10.2023 - 09.2024
Bachelor of Arts - Sociology And Geography And Resource Development
University of Ghana
09.2019 - 06.2026
Bright Senior High School
Krobo Girls Presbyterian Senior High School
Bachelor of Arts -
University of Ghana