TERNYSON KWABLAH ATTIPOE
ADENTA
Summary
Adept at operations management and problem-solving, I significantly enhanced customer satisfaction and operational efficiency at SOLES AND STITCHES. My leadership fostered team cohesion and effective communication, meeting financial targets through strategic decision-making and vendor negotiations. Skilled in both staff management and IT support, I consistently deliver results that exceed employer expectations.
Overview
2025
2025
years of professional experience
Work History
Manager of Operations
SOLES AND STITCHES
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
CASHIER
SOCCABET
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
CASHIER
PREMIER BET
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Organized and maintained IT inventory, ensuring all hardware and software assets were accurately accounted for and in optimal condition.
- Set up PCs and pro projectors for meetings and also help project.
IT Intern
PARLIAMENT OF GHANA
10.2023 - 10.2024
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Organized and maintained IT inventory, ensuring all hardware and software assets were accurately accounted for and in optimal condition.
- Set up PCs and pro projectors for meetings and also help project.
Education
DIPLOMA IN YOUTH DEVELOPMENT WORK - Social Work
UNIVERSITY OF GHANA
LEGON08.2023
Skills
- Decision-Making
- Customer Service
- Staff Management
- Operations Management
- Goal Setting
- Delegation
- Employee Motivation
- Problem-Solving
- Employee relations and conflict resolution
Affiliations
Graphic design, Coreldraw
Additional Information
I am a very versatile parson, adapting to roles and responsibilities
Languages
English
Advanced (C1)
Timeline
IT Intern
PARLIAMENT OF GHANA
10.2023 - 10.2024
Manager of Operations
SOLES AND STITCHES
CASHIER
SOCCABET
CASHIER
PREMIER BET
DIPLOMA IN YOUTH DEVELOPMENT WORK - Social Work
UNIVERSITY OF GHANA
Similar Profiles
VEERPAL KAURVEERPAL KAUR
Tailor at STITCHES GIFT UNIFORMS TRADING L.L.C.Tailor at STITCHES GIFT UNIFORMS TRADING L.L.C.
MERCY OGUNJUMELOMERCY OGUNJUMELO
Dressmaker at Niko StitchesDressmaker at Niko Stitches
Kian KhoshiniKian Khoshini
Community Service Volunteer at Soles In NeedCommunity Service Volunteer at Soles In Need
Emelia Adorkor BanfroEmelia Adorkor Banfro
NURSE, NATIONAL SERVICE PERSONNEL at Shai Osu-Doku District HospitalNURSE, NATIONAL SERVICE PERSONNEL at Shai Osu-Doku District Hospital
ISAAC NII NARKU QUARCOOISAAC NII NARKU QUARCOO
Deputy Office Director / Program Management Specialist (Education) at United States Agency for International Development (USAID)Deputy Office Director / Program Management Specialist (Education) at United States Agency for International Development (USAID)