Summary
Overview
Work History
Education
Skills
Languages
Timeline
Teddy Ato Forson

Teddy Ato Forson

Tema

Summary

Results-driven Car Sales Advisor known for productivity and efficiency in task completion. Specialize in customer relationship management, sales strategy implementation, and product knowledge dissemination. Excel in communication, negotiation, and empathy, skills that enhance performance in guiding customers through purchasing processes to meet both needs and preferences.

Overview

13
13
years of professional experience

Work History

Car Sales and Delivery

progressive/Tema car dealers
Tema
02.2012 - Current
  • Provided advice on financing terms, warranties and insurance coverage options.
  • Provided feedback on customer experiences with dealership personnel during sales process in order to improve future interactions.
  • Maintained a clean showroom by vacuuming carpets, dusting surfaces, polishing chrome trim pieces.
  • Processed paperwork associated with sales transactions such as invoices, titles, registrations and finance agreements.
  • Test drove vehicles with customers to demonstrate performance capabilities.
  • Greeted customers and answered questions regarding vehicles.
  • Maintained up-to-date knowledge of new products, services, accessories and pricing strategies.
  • Participated in promotional events such as auto shows or open houses in order to increase brand awareness.
  • Organized test drives for prospective buyers at various locations around town when requested.

Manager

Adu shipping and forwarding
Tema
06.2016 - 10.2020
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Conducted performance reviews for team members.
  • Ensured compliance with regulatory requirements and industry standards.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Developed and implemented strategic plans to achieve company objectives.

Education

Some College (No Degree) - Liberal Arts And General Studies

St.Augustine's College, Capecoast

Some College (No Degree) - Clearing And Forwarding

Concordia Customs And Clearing, Accra

Skills

  • Client Relationship Building
  • Financial Acumen
  • Upselling strategies
  • Goal Setting
  • Customer Relationship Management
  • Friendly and Enthusiastic
  • Sales Conversion
  • Car insurance
  • Price Negotiation
  • Persuasive communication style
  • Delivering Vehicles

Languages

English
Upper Intermediate
B2

Timeline

Manager - Adu shipping and forwarding
06.2016 - 10.2020
Car Sales and Delivery - progressive/Tema car dealers
02.2012 - Current
St.Augustine's College - Some College (No Degree), Liberal Arts And General Studies
Concordia Customs And Clearing - Some College (No Degree), Clearing And Forwarding

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Teddy Ato Forson