Teddy Ato Forson
Tema
Summary
Proven leader and effective communicator, adept at complex problem-solving and enhancing customer satisfaction. At Adu Shipping, I spearheaded initiatives that motivated staff and fostered productive environments, alongside negotiating profitable deals at Progressive Car Dealers Association. Skilled in sales techniques and team leadership, I consistently achieve and surpass goals.
Overview
16
16
years of professional experience
Work History
Manager
Adu Shipping,clearing and Forwarding
09.2012 - 02.2017
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Car/truck Sales Man
Progressive Car Dealers Association
03.2001 - 06.2012
- Coordinated with internal departments to efficiently process orders, ensuring timely deliveries without compromising quality standards or customer expectations.
- Negotiated pricing structures with clients to secure mutually beneficial agreements while maintaining profitability objectives for the company.
- Managed inventory levels to ensure availability of products and timely delivery to customers.
- Established strong business relationships with key accounts, fostering long-term partnerships for sustained revenue generation.
Education
None - Clearing And Forwarding
Concordia Customs And Clearing
Tema07.1992
None - Liberal Arts And General Studies
St.Augustines College
Cape Coast Central Region06.1990
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Customer Service
Work Preference
Work Type
Full TimeContract WorkImportant To Me
Company CultureAffiliations
- APICS – Association for Supply Chain Management
Timeline
Manager
Adu Shipping,clearing and Forwarding
09.2012 - 02.2017
Car/truck Sales Man
Progressive Car Dealers Association
03.2001 - 06.2012
None - Clearing And Forwarding
Concordia Customs And Clearing
None - Liberal Arts And General Studies
St.Augustines College
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