Takuh Linda Enyonam
Ho
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Health Information/records officer
Ho Polyclinic
Ho
10.2021 - Current
- Booking patients for consultation.
- Providing clients with adequate information to help them easily navigate the hospital system.
- Management of patients' health records.
- Organized and maintained electronic filing systems for efficient access.
- Identified areas where process improvements could be made regarding the management of records.
Intern- Customer Care Unit
HO Teaching Hospital
06.2018 - 08.2018
- Providing adequate information to clients in order for them to easily navigate the hospital system.
- Educating clients on available services.
- Communicated effectively with patients regarding their treatment plans.
- Responded to customer queries through phone calls and emails.
Education
Bachelor of Arts Degree (BA) - Information Studies and Political Science
University of Ghana
Legon12.2021
WASSCE Certificate -
OLA Senior High School
HO12.2017
Skills
- Problem solving
- Good communication and listening skills
- Adaptability
- Great team player
- Emotional intelligence
- Data entry accuracy
Hobbies and Interests
- Reading
- Solving puzzles
- Swimming
References
- Albert Kyeremeh, Ho Polyclinic, 0208014401
- Adekpa Patrick, Commission on Human Rights and Administrative Justice (CHRAJ), 0244458208
Timeline
Health Information/records officer
Ho Polyclinic
10.2021 - Current
Intern- Customer Care Unit
HO Teaching Hospital
06.2018 - 08.2018
Bachelor of Arts Degree (BA) - Information Studies and Political Science
University of Ghana
WASSCE Certificate -
OLA Senior High School