Sylvia Serwaa Opoku Agyemang
Accra
Summary
Virtual AssistanResults-driven t, Office Administrator, AI Specialist, Digital Designer, and Customer Support Professional with over one year of professional administrative experience at Rapid Entrepreneur and additional freelance experience supporting entrepreneurs, startups, and remote teams. Contributed to the development and promotion of Digi Assist AI, an AI-powered business platform designed to help businesses communicate, manage operations, automate workflows, and grow more efficiently.
Experienced in executive support, calendar and email management, customer service, project coordination, workflow optimization, AI-powered productivity, graphic design, and business operations. Proficient in Google Workspace, Microsoft Office, Canva, Figma, CRM systems, ChatGPT, and modern AI tools to improve efficiency and business growth.
Known for excellent communication, attention to detail, professionalism, confidentiality, and the ability to manage multiple priorities in fast-paced remote environments.
Overview
1
1
Language
1
1
year of professional experience
Work History
Public Relations
Coding |Ladies
Accra
11.2025 - Current
- Developed and implemented public relations strategies to increase brand awareness.
- Drafted press releases and collaborated with PR team on public relations efforts.
- Provided guidance to staff members on best practices for effective public relations strategies.
- Assisted with the planning and coordination of public relations activities.
Office Administrator
Rapid Entrepreneur
Accra
09.2025 - 08.2026
- Coordinated executive calendars, meetings, and appointments.
- Managed daily administrative operations, streamlining processes for improved efficiency.
- Handled client communications and provided customer support, fostering positive relationships and satisfaction.
- Prepared reports and presentations, enabling data-driven decision-making for leadership.
- Assisted in marketing campaigns, contributing to increased brand awareness.
Education
Bachelor of Arts - Autism And Healthcare
Harvard Medical School
Massachusetts 01-2025
Bachelor of Arts - Virtual Assistant
ALX Africa
Accra09-2024
Bachelor of Arts - Artificial Intelligence Programme
ALX Africa
Accra05-2024
Skills
- Customer communication
- AI Productivity Tools
- Executive & Virtual Assistance
- Customer Support
- Graphic Design
- Social Media Management
- Website Developer
- Office Administration
- Email Management
- Data Entry
- Event Coordination
- Business presentations
Languages
English
Native
Native
Accomplishments
- Ghana AI Summit Innovation of the Year
Timeline
Public Relations
Coding |Ladies
11.2025 - Current
Office Administrator
Rapid Entrepreneur
09.2025 - 08.2026
Bachelor of Arts - Autism And Healthcare
Harvard Medical School
Bachelor of Arts - Virtual Assistant
ALX Africa
Bachelor of Arts - Artificial Intelligence Programme
ALX Africa