Sylvia Naa Amerley Brock

Physician Assistant Student / Clinical Rotations

• Conducted comprehensive patient histories and physical examinations across multiple specialties, including internal medicine, surgery, pediatrics, and emergency medicine.
• Assisted physicians in diagnosing and managing acute and chronic conditions, creating treatment plans, and performing follow-up care.
• Performed routine procedures such as venipuncture, IV insertion, wound care, suturing, catheterization, casting, and basic life support.
• Assisted in minor and major surgical procedures, ensuring proper sterile technique and patient safety.
• Interpreted laboratory results, diagnostic imaging.
• Provided patient education on medication adherence, lifestyle modifications, and disease prevention.
• Collaborated with multidisciplinary healthcare teams to ensure coordinated, patient-centered care.
• Maintained accurate and timely medical records using electronic health record systems.

• Prepared orders for in-store customers and customers driving in to pick up, verifying contents against receipts and packaging and labeling appropriately.
• Regulated flow of customers on sales floor, asking customers to sit in waiting area during busy periods, giving estimates of waiting time.
• Described product features, demonstrated operation of merchandise and proper care procedures to maximize product life and performance.
• Rung up purchase orders for customers present in store, accepting cash and card payments and utilizing store POS to record and charge accurately for orders.
• Arranged inventory items on shelves to achieve attractive display of products, transporting additional inventory from storage areas to sales floor.
• Communicated with other retail locations within company family to locate inventory unavailable at current location for delivery to other stores or reservation for pick-up.
• Developed key customer relationships to increase sales.
• Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

• Presented food and beverages to guests at tables.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Presented menus to patrons to answer questions about menu items and make recommendations.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Greeted customers, answered questions and recommended specials to increase profits.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Trained new employees to perform duties.
• Presented menus and answered questions regarding items.
• Explained menu items, describing ingredients and cooking methods upon request.

• Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
• Taught children foundational skills in colors, shapes and letters.
• Created and implemented developmentally appropriate curriculum addressing learning styles.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
• Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
• Developed professional relationships with parents, teachers, directors and therapists.