Summary
Overview
Work History
Education
Skills
Region State
Timeline
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SYLVIA SINKARI

SYLVIA SINKARI

Accra

Summary

I am a proficient and adaptable business management professional with 15 years of experience in industry, entrepreneurship, and academia. I have worked in leading organisations like the World Bank, CIDA, DANIDA, British Council, Zenith Bank, Academic City University, the Quantum Group and as an Independent Financial Consultant for the deVere Group and Lawsons Wealth Group. My experience includes international development, banking, private capital, higher education, finTech and wealth management. I held roles in administration and operations, project management, corporate communications, marketing and sales, and customer relationship management. I am a polyglot and speak 4 Ghanaian languages, fluent in English, with intermediate French and basic Chinese.

Overview

19
19
years of professional experience

Work History

Property Broker and Asset Management Consultant

API Global & Lawsons Network/Lawsons Wealth
10.2023 - Current
  • Representing clients in real estate transactions as buyers
  • Marketing UK properties to prospective Global Clients
  • Conduct market research and analysis to determine property values, market trends, and investment opportunities
  • Provide clients with valuable insights
  • Ensure Properties listed by API Global have optimal promotion within Ghana, West Africa and the African sub-region
  • Assess clients' needs and financial situation to provide suitable recommendations
  • Provide information regarding mortgages, legal guidelines, rates and specifications, and property availability
  • Mediate the dealings between sellers and buyers, while ensuring good conduct and honest exchange of information to ensure mutual and beneficial understanding.

Wealth Consultant

DeVere Group
06.2023 - 11.2023
  • To help clients with their finances, I meet with them to assess needs and create a plan with short and long-term goals, and identify appropriate offshore structures to meet their needs
  • My clients are assisted in planning for retirement, education, stock and bond investment, insurance, real estate and lump sum investments or discretionary fund management
  • I build and maintain client bases, keeping current client plans up-to-date and continuously recruiting new clients for and on behalf of global institutions
  • Explain all documents for clients on the services that have been advised and provided for him/her, for and on behalf of various global institutions
  • Guide clients in gathering information such as bank account records, income tax returns, life and disability insurance records, pension plan information, wills and any other documentation that may be deemed required
  • Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan
  • Prepare and interpret client information such as investment performance reports, financial document summaries and income projections
  • Analyse financial information obtained from clients to determine strategies for meeting clients' financial objectives
  • Research and investigate available investment opportunities to determine whether they fit into financial plans
  • Recommend strategies clients can use to achieve their financial goals and objectives, including specific recommendations in cash management, structured products, insurance coverage, and investment planning
  • Review clients' accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicates a need for plan reassessment.
  • Assisted clients in navigating complex estate planning issues, preserving their wealth for future generations.
  • Streamlined internal processes by implementing new systems and tools that improved efficiency within the wealth management team.
  • Delivered comprehensive financial reports to clients on a timely basis, maintaining transparency about their investments'' progress towards established goals.
  • Educated clients on various investment options and guided them in making informed decisions, leading to improved financial outcomes.
  • Continually expanded personal knowledge of industry regulations and compliance requirements to ensure adherence in all client dealings.
  • Optimized asset allocation across various portfolios by regularly monitoring performance and rebalancing when necessary.
  • Implemented tax-efficient investment strategies, reducing the overall tax burden for clients.

The Quantum Group Ltd - [Remcash Co Ltd/Fortek Financial Hub Ltd

08.2022 - 05.2023
  • Directly (and hands-on) leading the building and running of a best-in-class automated infrastructure platform for the development, running and continuity of the company's future of digital financing and financial inclusion strategy
  • Adept at using DevOps principles, global deployment, and Cloud-provided systems like SaaS, BaaS, IaaS, PaaS and private virtualization resources
  • Manage infrastructure and platform projects to build new capabilities or remediate existing ones
  • Evaluate the operational processes for the business areas and improve opportunities to promote a customer-focused culture
  • Thus, establishing and line-managing a best-in-class team of systems administrators, DevOps professionals, infrastructure analysts and managers
  • Work with development, project management, and IT support to coordinate and respond to their needs and incidents
  • Act as a liaison for efficient communication
  • Provide regular reports on finances and activities and make recommendations to the CEO as required.

Academic City University Col.

01.2019 - 07.2022
  • Ably supports the President/Provost of a premier Higher Education Institution in Ghana
  • University Partner Acquisitions for the Executive Board, President, and University Governing Council
  • Coordinates the University's Executive Education Program and supervises the administrative running of its activities
  • Works closely with the Director of Strategy in the implementation and execution of the University's 5-year strategic plan and is responsible for monitoring and evaluating the set objectives and goals of the Strategy
  • Direct and support business operations while ensuring the adoption of best practice processes across partners, programs and University administration
  • Drives internal communications and informs management on critical issues to deliver bold goals using high-level analytical, communication and presentation skills
  • Lecturing: Taught the course, Fundamentals of Innovation and Entrepreneurship
  • Taught the course, Introductions to Doing Business in Africa.

Lectuerer

Institute Of Project Management Professionals- Acc
03.2016 - 08.2018
  • Supported the generation of outcomes from teams through influencing
  • Taught the course Project Management and Communication
  • Taught the course Project Operations Management
  • Taught the course Project Human Resource Management.

Entrepreneur and Starter - running a portfolio of businesses

Platinum Products And Essentials Ltd
01.2013 - 03.2016
  • Responsible for the company's day-to-day running, focusing on pricing, inventory and stocking, logistics and warehousing, sales and marketing, merchandising and brand promotion activities
  • Developed and maintained vital accounts and ensured the continuous development of the company's customer base
  • Strategy and problem-solving to diagnose business challenges, devise, craft buy-in, and implement practical solutions for efficient performance
  • Administered promotional content creation from conceptualization to design execution to yield maximal response.

Operations Lead

Zenith Bank Ghana Ltd, Accra
08.2007 - 07.2012
  • Managed a team of 15 personnel in orchestrating and executing international transfers for bank clients and was responsible for training and retraining new and existing staff
  • Designed infrastructure solutions for small and large businesses within the bank's portfolio
  • Responsible for creating workflows and clear guidelines on International transfers within the Bank's network of branches
  • Managed the deposit level of the branch against total overheads, maintaining minimum costs to the total assets
  • Supported and executed the setup of branch offices and internal project management processes of the Bank.

Customer Service Supervisor

British Council, Kumasi
04.2005 - 08.2007
  • Improved the organisation's customer service capacity
  • Developed strong interpersonal skills and relationship management knowledge to manage operations efficiently
  • Ensured all external communication was crisp, concise, and intelligent
  • Was the customer service team lead for the Kumasi Branch
  • Ensured a boost in customer patronage of the British Council's services.

Education

Doctor of Philosophy (PhD) - Political Studies-International Relations

University of Cape Town (UCT)

Financial Services

Chartered Institute For Securities And Investment
UK
12.2023

Chartered Management Administrator -

Chartered Institute of Administrators and Management Consultants- Gh (CIAMC)
01.2020

Certified Project Management Consultant -

Institute of Project Management Professionals (IPMP)
01.2016

Post Graduate Diploma in Project Management -

Institute of Project Management Professionals (IPMP)
01.2016

Master's Degree - International Executive Master of Business AdministrationMarketing ResearchGlobal MarketingInternational Business ManagementIntercultural ManagementManagement Information SystemsMarketing Management

Paris Graduate School of Management (PGSM)
01.2012

Bachelor's Degree - Development StudiesEconomicsPolitical SciencePlanningGeographyQuantitative ReasoningSociologyResearch Methods

University For Development Studies
04.2006

Skills

  • Strong leadership ability and capacity to unify teams and align strategic goals, primarily in groups with divergent views and competing interests
  • Strong customer/client acquisition capabilities, pleasant personality, interpersonal and networking skills
  • Develop financial, mobile money, remittance, e-commerce and digital financial technology ecosystems through strategic partnerships
  • Agile Stakeholder engagement and team development Liaising with third-party agencies and internal stakeholders using an agile mindset and agile project management experience Expand and manage the distribution and merchant network
  • Responsible for activities, technologies and resources around building and operations of the infrastructure, communications, environments, and platform software configuration for the whole company
  • Start-up and entrepreneurial experience, including managing day-to-day communication with different categories of clients and stakeholders
  • Directed operations, marketing and merchandising using sales channels (managing the company website and social media handles) Identified new sales and distribution channels like wholesalers, key accounts, retailers, franchise holders, etc
  • Generated reports on crucial business metrics like budgeting, cost management, planning, and execution, among other project management skills This helped to uncover actionable opportunities for sales and operational improvement

Region State

Accra

Timeline

Property Broker and Asset Management Consultant

API Global & Lawsons Network/Lawsons Wealth
10.2023 - Current

Wealth Consultant

DeVere Group
06.2023 - 11.2023

The Quantum Group Ltd - [Remcash Co Ltd/Fortek Financial Hub Ltd

08.2022 - 05.2023

Academic City University Col.

01.2019 - 07.2022

Lectuerer

Institute Of Project Management Professionals- Acc
03.2016 - 08.2018

Entrepreneur and Starter - running a portfolio of businesses

Platinum Products And Essentials Ltd
01.2013 - 03.2016

Operations Lead

Zenith Bank Ghana Ltd, Accra
08.2007 - 07.2012

Customer Service Supervisor

British Council, Kumasi
04.2005 - 08.2007

Doctor of Philosophy (PhD) - Political Studies-International Relations

University of Cape Town (UCT)

Financial Services

Chartered Institute For Securities And Investment

Chartered Management Administrator -

Chartered Institute of Administrators and Management Consultants- Gh (CIAMC)

Certified Project Management Consultant -

Institute of Project Management Professionals (IPMP)

Post Graduate Diploma in Project Management -

Institute of Project Management Professionals (IPMP)

Master's Degree - International Executive Master of Business AdministrationMarketing ResearchGlobal MarketingInternational Business ManagementIntercultural ManagementManagement Information SystemsMarketing Management

Paris Graduate School of Management (PGSM)

Bachelor's Degree - Development StudiesEconomicsPolitical SciencePlanningGeographyQuantitative ReasoningSociologyResearch Methods

University For Development Studies
SYLVIA SINKARI