PowerBi
Sylvia Agyepong
Accra
Summary
A dedicated and self-motivated business professional with a long-term ambition to become a transformative business leader and strategic advisor. With hands-on experience in corporate operations, entrepreneurship, data and business analysis. I am passionate about driving innovation, operational efficiency, and sustainable growth. I seek opportunities that provide leadership development, strategic challenges, and a platform to apply STEM based solutions to real-world business problems across sectors.
A result-oriented Business Administration graduate offering extensive and excellent services within the private and public sectors. Skilled in data analysis, business reporting, and performance tracking to support informed decision-making and strategic planning. Implements process improvements for increased accuracy and streamlined operations. A proven leader and team player who thrives in high-pressure, fast-paced environments, while remaining adaptable in today’s dynamic business landscape.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Analytics Officer
Jospong Group of Companies
09.2025 - Current
- Conduct in-depth data analysis to uncover trends, patterns, and opportunities that drive business insights and decision-making.
- Develop and maintain interactive dashboards, reports, and visualizations using Oracle Analytics to support leadership and operational teams.
- Design and implement data models while collaborating with IT and data engineering teams to ensure seamless data integration and accuracy.
- Generate and distribute regular and ad-hoc reports, define KPIs, and establish monitoring systems to track and enhance business performance.
- Partner with cross-functional teams to understand data needs and deliver tailored analytics solutions to address specific challenges.
- Stay current with emerging technologies, industry best practices, and analytics tools to continuously improve organizational capabilities.
Business Liaison Officer
Jospong Group of Companies
12.2021 - 09.2025
- Project lead for the establishment of Jospong Data Analysis and Visualization Unit for the Group.
- Designed and implemented work processes that significantly enhanced service efficiency and effectiveness.
- Streamlined filing and database systems by introducing targeted procedural improvements, resulting in increased accuracy and accessibility.
- Team lead for the data analysis unit (beginners without tech background).
- Recognized for exceptional organizational and administrative skills that contributed to seamless operational performance.
- Actively supported the client service unit by disseminating critical information in alignment with the organization’s client service charter.
- Data & Reporting Support
- Data Collection & Entry
- Data Quality & Validation
- Reporting & Visualization
- User & System Support
- Administrative & Operational Support
- Manage emails, phone calls, and letters, serving as the primary point of contact for the secretariat.
- Support the Head of Operations by organizing appointments, meetings, and events, while managing calendars and deadlines.
- Maintain and organize files, documents, and records to ensure efficient access and compliance.
- Help with daily office operations, including the preparation of reports, memos, presentations, and formal documents.
- Communication & Information Management
- Ensure seamless communication across departments while keeping confidentiality and discretion.
- Relay information and updates to key internal and external stakeholders to promote business continuity.
- Act as a communication bridge between departments and leadership teams.
- Financial & Compliance Oversight
- Collaborate with accounts and audit teams to review cheques and transfer instruction documents requiring the Executive Chairman’s signature.
- Uphold accuracy and accountability in handling sensitive financial and operational documentation.
- Relationship & Stakeholder Management
- Build and sustain high-level networks with relevant government officials and external collaborators.
- Promote business opportunities through proactive relationship building and information sharing within the Jospong Group, including clients, shareholders, and partners.
- Reporting & Professional Conduct
- Prepare and submit periodic activity reports to the Head of Operations.
- Carry out responsibilities with professionalism, integrity, and adherence to JGC policies and standards.
Founder
EGGcellent Coop-poultry farm start-up
04.2025 - Current
- Develop and execute business plans covering operations, marketing, and financial projections.
- Designed farm layout, equipment sourcing, and operational workflows to optimize efficiency.
- Conducted market research to inform product positioning, pricing, and competitive strategy.
- Manage end-to-end poultry operations including feeding, health monitoring, and production cycles.
- Supervise procurement, inventory, and vendor relationships to ensure supply chain efficiency.
- Implement farm management practices that improved flock performance and reduced losses.
- Maintained financial records, budgets, and cost tracking to ensure profitability.
- Managed expenses and reinvestment strategies for long-term sustainability.
- Share insights on agri-business with aspiring farmers and entrepreneurs.
- Promote sustainable farming and local food security.
- Adjust farm strategies based on performance metrics and seasonal trends.
- Maintain digital records for performance tracking and reporting.
- Collect and analyze production and sales data to guide decision-making.
Project Lead
Regal Apartments and outlets
07.2022 - Current
- Handle all tenant-related activities including screening, onboarding, and conflict resolution.
- Ensure timely rent collection and maintained occupancy levels through retention strategies.
- Overseeing property maintenance, repairs, and vendor coordination.
- Manage lease agreements, documentation, and compliance with local property regulations.
- Implementation of record keeping systems to support operational efficiency and transparency.
- Schedule and supervise contractors and service providers for routine and emergency work.
- Maintain income and expense records to support financial planning and accountability.
- Prepare quarterly financial summaries for performance tracking.
- Streamline utility billing and expense monitoring.
- Modernized operations through digital tools and customer service enhancements.
- Introduced standard operating procedures for better consistency and performance.
- Contributed to the long-term vision of formalizing the family business for future growth.
Volunteering
Ministry of Sanitation and Water Resources
08.2020 - 11.2021
- Ensured accuracy and accountability of data in the preparation of detailed reports and high-level presentations.
- Managed records of official correspondence, including all incoming and outgoing letters and documents.
- Coordinated and supported the execution of operational projects and departmental initiatives.
- Assisted the Chief Operations Officer in developing and implementing strategic and operational plans.
- Handled internal and external correspondence through phone, email, and in-person communication, delivering professional and timely service.
- Acted as a liaison across departments to ensure smooth information flow and alignment with operational goals.
Administrative assistant (National Service Personnel)
Ministry of Sanitation and Water Resources
09.2019 - 08.2020
- Scheduled and coordinated meetings, as well as travel arrangements involving complex itineraries, hotel bookings, and accommodations.
- Drafted official letters, including invitations for prospective interviewees and stakeholders.
- Maintained accurate and well-organized records of all official correspondence.
- Prepared comprehensive reports and presentations, ensuring data integrity and clarity.
- Delivered consistent, high-quality service through phone, email, and face-to-face interactions with internal departments and external contacts.
- Handled all correspondence via phone, email, and in-person meetings, providing professional and responsive service across departments and with external stakeholders.
Education
BSc. - Business Administration (Management)
Ghana Technology University College
01.2019
Secondary Education - undefined
Ghana Senior High School
01.2013
Skills
- Database Management
- PowerPoint Presentations
- Microsoft Word Processing
- Excel
- PowerBi
- Oracle Analytics Cloud
- Marketing & Sales
- Client Service & Relationship Management
- Interpersonal Communication
- Process Improvement
- Initiative and Problem Solving
- Office and Event Management
- Negotiation and Conflict Resolution
Certification
- UniAthena-Basics of Microsoft PowerBi
- UniAthena-Basics of Visualization in Power BI
- Coursera-Introduction to Data Analysis using Microsoft Excel
- UniAthena-Basics of Data Analytics & Macros in Excel
- Simplilearn-Business Analytics with Excel
- IBM-Introduction to Data Analytics
Training
- 1st Global Business Directions Conference, Ghana, 2017-03-01
- Professional Development Seminar, Ghana, 2017-10-01
- Jospong Leadership Conference, Ghana, 2022-01-01
- Jospong Leadership Conference, Ghana, 2023-01-01
- Jospong Leadership Conference, Ghana, 2025-01-01
Accomplishments
- Collaborated with the business solutions and IT department team in the development of Jospong Data Analytics Unit.
Software
Microsoft suite
Oracle Analytics Cloud
Interests
Reading
Enrollment in short courses
Research
Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Data Analytics Officer
Jospong Group of Companies
09.2025 - Current
Founder
EGGcellent Coop-poultry farm start-up
04.2025 - Current
Project Lead
Regal Apartments and outlets
07.2022 - Current
Business Liaison Officer
Jospong Group of Companies
12.2021 - 09.2025
Volunteering
Ministry of Sanitation and Water Resources
08.2020 - 11.2021
Administrative assistant (National Service Personnel)
Ministry of Sanitation and Water Resources
09.2019 - 08.2020
BSc. - Business Administration (Management)
Ghana Technology University College
Secondary Education - undefined
Ghana Senior High School