Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Sydney Asante Ofori

P. O Box 11138 Cantonment

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

General Manager

Cozy Hill Gardens
Biriwa
10.2023 - Current
  • Developed and implemented hotel policies and procedures.
  • Assigned duties and monitored performance of all employees in the hotel.
  • Ensured that guests received prompt, courteous attention throughout their stay.
  • Maintained high standards of quality control, hygiene, health and safety.
  • Handled guest complaints professionally and efficiently.
  • Created a positive work environment for staff by providing guidance, support, recognition and motivation.
  • Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
  • Managed budgeting processes including forecasting revenues and expenses for the hotel.
  • Negotiated contracts with vendors for services such as food supply or maintenance services.
  • Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
  • Implemented marketing campaigns to promote the hotel's services and facilities among potential customers via print media or social media platforms.
  • Ensured compliance with local regulations related to health and safety standards or licensing laws.
  • Analyzed sales data from different channels and identified opportunities for improvement in terms of pricing strategies or promotions.
  • Handled guest complaints and offered complimentary services for hardship cases.
  • Administered new hire paperwork and maintained employee files.
  • Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.

Facility Manager

Ruby_Diamonds Enterprise
02.2020 - Current
  • Preparing a proper budget plan.
  • Preparing advertisements for vacant apartments.
  • Meeting the prospective tenants.
  • Performing background checks on the prospective tenants.
  • Completing lease agreements paperwork.
  • Collecting rent from the tenants and following up with unpaid rent from the tenants.
  • Ensuring the apartment amenities work efficiently.
  • Resolving conflicts, if any.
  • Reporting any apartment problems.
  • Performing apartment inspections regularly, to ensure the apartment and its premises are neat and clean.
  • Maintaining a healthy relationship with the tenants.

Environmental Health Officer

Ga East Municipal Assembly, Environmental Health
Accra
11.2018 - 12.2021
  • Educated and provided businesses with advice on correctly following safety, law and food standards.
  • Followed up on complaints and investigated outbreaks of food poisoning, infectious disease or pests.
  • Inspected businesses for health and safety, food hygiene and food standards.
  • Served legal notices efficiently to maximize productivity and resource utilization.
  • Performed basic calculations and computer data entry.
  • Developed and implemented programs for monitoring environmental pollution and radiation.
  • Compiled and analyzed environmental data using statistical methods.

Monitoring and Evaluation Officer

GAMA Sanitation and Water Project Coordinating Unit
Accra
08.2019 - 09.2019
  • Collaborated with program and senior teams to develop critical qualitative and quantitative data collection methodologies.
  • Created daily process reports to reflect accurate and up-to-date data.
  • Supervised data collection, data quality, analysis, evaluation and dissemination for research projects.
  • Produced thorough, accurate and timely reports of project activities.

Senior Executive Officer

CE Forppe Ltd
Accra
09.2014 - 08.2018
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Delivered optimal administrative, customer service and case management support.
  • Prepared invoices and drafted memos for executives.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Researched and prepared information for presentations to high-level executives.

National Service Person

Accra Metropolitan Assembly,
Accra
09.2014 - 07.2015
  • Assist in the implementation of programs
  • Stakeholder Engagement
  • Assist in organizing workshops, study meetings and mass education for community members
  • Collation of quarterly reports
  • Advocate for community development programs
  • Oversee the day-to-day running of the administration.

Assistant Manager

The Managers
Accra
01.2012 - 09.2014
  • Design, implementation monitoring and evaluating of projects
  • Supervise and lead all maintenance processes and operations
  • Track expenses and oversee the budget for maintenance
  • Create and implement maintenance procedures
  • Conduct regular inspections of vehicles to detect and resolve problems
  • Plan and manage all repair activities
  • Assign repair schedules and evaluate repair cost estimates
  • Document and prepare daily progress reports and maintenance logs.

IT Officer/AdministrativeAssistant

Franzik Financial Service
Accra
10.2009 - 07.2011
  • Managed computer hardware and software
  • Assisted in computer maintenance tasks such as hardware repairs, format operating system re-installations, and malware removal.
  • Oversee the day to day running of the administration
  • Provide customer and clients with information on the company’s services.

Education

Certificate in Project Management, Monitoring and Evaluation -

Presbyterian University College
AKROPONG AKUAPIM
01.2019

Bachelor of Arts - RURAL AND COMMUNITY DEVELOPMENT

Presbyterian University College
AKROPONG AKUAPIM
05.2014

High School Diploma -

Okuapemman School
AKROPONG AKUAPIM
06.2007

Skills

  • Plan development
  • Project management
  • Complaint response
  • Field report prep
  • Operations assistance
  • Logistics support
  • Meeting planning
  • Excel spreadsheets
  • Strong problem solver
  • Report writing
  • Communication
  • Multitasking
  • Executive presentation development
  • Information coordination

References

Charles Asabre Ampomah, Municipal Environmental Health Officer
Ga East Municipal Assembly
Tel: 233 (0)24 5051 ,634
Abokobi
Ing. Sam Obuobi, Chief Executive Officer
CE Forppe Ltd, Ghana.
Tel: 233 (0)55 904 0441
Accra
Augustine Afram, Finance Director
The Social Investment Fund
Tel: 233 (0)24 485 3555
P.O. Box CT 3919

Cantonemtn Accra

Additional Information

  • DOB: 26 Oct. 1989
  • Nationality: Ghanaian
  • Driving license: Yes

Timeline

General Manager

Cozy Hill Gardens
10.2023 - Current

Facility Manager

Ruby_Diamonds Enterprise
02.2020 - Current

Monitoring and Evaluation Officer

GAMA Sanitation and Water Project Coordinating Unit
08.2019 - 09.2019

Environmental Health Officer

Ga East Municipal Assembly, Environmental Health
11.2018 - 12.2021

Senior Executive Officer

CE Forppe Ltd
09.2014 - 08.2018

National Service Person

Accra Metropolitan Assembly,
09.2014 - 07.2015

Assistant Manager

The Managers
01.2012 - 09.2014

IT Officer/AdministrativeAssistant

Franzik Financial Service
10.2009 - 07.2011

Certificate in Project Management, Monitoring and Evaluation -

Presbyterian University College

Bachelor of Arts - RURAL AND COMMUNITY DEVELOPMENT

Presbyterian University College

High School Diploma -

Okuapemman School

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Sydney Asante Ofori