SULEIMAN MUHAMMED SHERIFF
Accra
Summary
Dedicated IT Technician with 4+ years of hands-on experience supporting enterprise networks, Windows Server environments, and automotive/logistics software systems (EPC, WIS, Automate). Proven success automating workflows, improving network uptime, and reducing security incidents.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Officer
Japan Motors Trading Company
Accra
06.2021 - 06.2025
- Maintained 99.7% LAN/WAN uptime across three showrooms.
- Automated EPC stock reports using PowerShell.
- Secured 50+ endpoints, reducing malware incidents by 80%.
- Provided hardware/software support for 120+ users.
IT Officer (National Service / Attaché)
Silver Star Auto Ltd
Accra
01.2020 - 06.2021
- Delivered helpdesk support.
- Assisted network maintenance.
- Supported data management and documentation.
National Service – IT Support
Adentan Municipal Assembly
Accra
01.2018 - 01.2019
- Created Windows Server 2016 secure file share for 20 staff.
- Trained field officers on mobile data collection applications.
Intern – IT Support
Petroleum Equalization Fund Board
Abuja
01.2017 - 01.2017
- Migrated 80GB legacy data to NAS, reducing retrieval time 70%.
Education
BSc - Information Technology
Methodist University College Ghana
01.2018
Diploma - Health & Safety Management
IPED
01.2014
WASSCE - undefined
Federal Government Boys’ College
Garki Abuja01.2009
Skills
- Operating Systems: Windows Server 2016–2022, Windows 10/11, macOS Ventura
- Networking: TCP/IP, DHCP, DNS, VLANs, Cisco routers & switches
- Systems & Tools: Active Directory, Office 365 Admin, PRTG Monitoring
- Scripting: PowerShell (automation & reporting)
- Security: Firewall configuration, IDS/IPS, Endpoint security
- Logistics Software: EPC inventory, WIS warehouse, Automate ticketing
Certification
- CompTIA Security+ (in progress)
- Microsoft 365 Fundamentals (MS-900), 2023
- Cisco CCNA Routing & Switching (Module 1 completed)
Timeline
IT Officer
Japan Motors Trading Company
06.2021 - 06.2025
IT Officer (National Service / Attaché)
Silver Star Auto Ltd
01.2020 - 06.2021
National Service – IT Support
Adentan Municipal Assembly
01.2018 - 01.2019
Intern – IT Support
Petroleum Equalization Fund Board
01.2017 - 01.2017
Diploma - Health & Safety Management
IPED
WASSCE - undefined
Federal Government Boys’ College
BSc - Information Technology
Methodist University College Ghana