SULE ABDUL RAHMAN
Human Resource Administrative Assistant
Accra,AA
Summary
|A dependable and cross-cultural recent University graduate with a Bachelor of Business Administration, Human Resources Management (CGPA 3.52) with 8.5 years of work experience in Technical Training and Operations in Agriculture. A work-in-progress, an excellent organizational and Communication individual with a strong passion for Human Resource Management field. Professional Knowledge in: • HR INFORMATION MANAGEMENT. • EMPLOYEE RELATIONS. • TALENT MANAGEMENT AND DEVELOPMENT. • HR ADMINISTRATION AND SHARED SERVICES. • INTERPERSONAL RELATIONSHIP MANAGEMENT. Available: 2 Weeks | Location: Tamale & Northern Region
Overview
8
8
years of professional experience
7
7
years of post-secondary education
3
3
Languages
6
6
Certificates
Work History
Technical Support Representative
Agriculture Labour Service Ltd
Tamale, Ghana
05.2019 - 06.2022
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Assisted with updating technical support best practices for use by team.
- Documented support interactions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Technical Officer
MasaraNarziki Farmers Association
Tamale , Ghana,
10.2013 - 05.2019
- Supported current and emerging programs through interactions with high-level customers, business partners and external vendors.
- Embraced macro-level strategic decisions and micro-level implementation.
- Facilitated ongoing team development and growth through training and professional skills enhancement.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Provided project leadership in dynamic technology-driven environment with multiple priorities.
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
Education
Bachelor - Business Administration, Human Resource management
Valley
01.2017 - 12.2021
Certificate A - General Agriculture
Damongo Agriculture College
08.2009 - 09.2012
High - General Agricultural
Eguafo Abrem Senior Secondary
Eguafo -Cape Cost 09.2004 - 06.2007
Skills
JOB SKILLSundefined
Certification
Problem solving course, Alison empower yourself certificate in Problem solving and critical skills (online).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everybody gets so much information all day long that they lose their common sense.
Gertrude Stein
Timeline
Problem solving course, Alison empower yourself certificate in Problem solving and critical skills (online).
08-2022
SQL SERVER 2014 and General Data Protection Regulation Course, Alison empower yourself certificate in fundamentals of data security and Data General Protection (online).
07-2022
• ISO 45001:2018 Course, Alison Empower Yourself Certificate in Principles of Occupational Health And Safety (Online).
07-2022
• Administrative Support and Customer Service Skills Course, Alison empower yourself certificate in Administrative Support and Customer Service Skill (online).
07-2022
2022-07 Professional Human Resources International (PHRi) and Ghana Labour and Employment Law Training with Cambridge center of Excellence, Human Resources Certification Institute (HRCI) Accredited Training Center (PREPARING TO WRITE THE PROFESSIONAL EXAM) February to June, 2022.
06-2022
Create online employee onboarding with eduflow(Guided project) Coursera .
01-2022
Technical Support Representative
Agriculture Labour Service Ltd
05.2019 - 06.2022
Bachelor - Business Administration, Human Resource management
Valley
01.2017 - 12.2021
Technical Officer
MasaraNarziki Farmers Association
10.2013 - 05.2019
Certificate A - General Agriculture
Damongo Agriculture College
08.2009 - 09.2012
High - General Agricultural
Eguafo Abrem Senior Secondary
09.2004 - 06.2007
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