Skilled in handling complex insurance claims and policy processing with experience in navigating through various insurance software systems. Demonstrates strong analytical skills, adept at interpreting policies and efficiently resolving claims to the satisfaction of all parties involved. Known for maintaining high accuracy levels in document processing and data entry, contributing to streamlined operations and improved customer service outcomes. Continuously seeks ways to optimize workflows and enhance team productivity, leading to more efficient claim resolution processes.
Main duties and responsibilities
• The mandate to verify your personal information .
• Electronically using Biometric Verification Device (B.V.D) before you can proceed to vote
Follow instructions
.Confidentiality
.Completion of assignment.
.Meeting of supervisor.
.Recording of problems and comments.
.Return all questionnaire and material to supervisor
.Commence enumerating zone on the date set.
. Opening of account.
• Address and resolved customer complaints empathetically and professionally.
• Updating Knowing Your Customers (KYC) recommendation.
• Selling loans and deposit.
• Creating of walk-in account.