Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Stephen Yaw Mensah

Accra

Summary

Dynamic delivery professional with a proven track record at Jay Mo Company Limited, enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS and route planning, I excel in teamwork and time management, consistently surpassing targets while ensuring exceptional service and support. Committed to safe driving and efficient distribution processes.

Overview

4
years of professional experience

Work History

Jay Mo Company Limited

Delivery Driver
01.2023 - Current

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Water Chill Company Limited

Distributor
04.2021 - 01.2022

Job overview

  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
  • Surpassed sales targets consistently through effective account management strategies.
  • Collaborated with marketing teams to develop promotional materials, increasing product visibility.

Education

Oda Senior High School
Akim Oda

Secondary Degree from General Studies
10.2021

University Overview

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Safe driving
  • GPS and route planning

Languages

English
Upper intermediate (B2)

Timeline

Delivery Driver
Jay Mo Company Limited
01.2023 - Current
Distributor
Water Chill Company Limited
04.2021 - 01.2022
Oda Senior High School
Secondary Degree from General Studies
Stephen Yaw Mensah