Stephen Yaw Mensah
Accra
Summary
Dynamic delivery professional with a proven track record at Jay Mo Company Limited, enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS and route planning, I excel in teamwork and time management, consistently surpassing targets while ensuring exceptional service and support. Committed to safe driving and efficient distribution processes.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Jay Mo Company Limited
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Distributor
Water Chill Company Limited
04.2021 - 01.2022
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Surpassed sales targets consistently through effective account management strategies.
- Collaborated with marketing teams to develop promotional materials, increasing product visibility.
Education
Secondary Degree - General Studies
Oda Senior High School
Akim Oda10.2021
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Safe driving
- GPS and route planning
Languages
English
Upper intermediate (B2)
Timeline
Delivery Driver
Jay Mo Company Limited
01.2023 - Current
Distributor
Water Chill Company Limited
04.2021 - 01.2022
Secondary Degree - General Studies
Oda Senior High School
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