Open To Work
Stephen Ebo Addison
Accra
Summary
Dynamic professional with experience as an Uber Driver at Wheelys Rush, excelling in customer service and safety compliance. Proven ability to navigate efficiently and manage ride requests, ensuring timely arrivals. Recognized for effective communication and problem-solving skills, consistently enhancing passenger satisfaction and maintaining vehicle performance.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Uber Driver
Wheelys Rush
Accra
06.2024 - Current
- Managed ride requests through the Uber app to maximize availability.
- Transported passengers safely and efficiently across various routes.
- Navigated using GPS systems to ensure timely arrivals at destinations.
- Ensured vehicle cleanliness and functionality to enhance passenger experience.
- Provided excellent customer service by assisting passengers with luggage.
- Addressed customer inquiries and issues to provide a positive ride experience.
- Adhered to local traffic laws and regulations during all drives.
- Followed safety regulations and state laws governing vehicle operation.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Inspected vehicle's tires, brakes, and safety equipment for proper functionality.
- Scheduled vehicle maintenance and monitored fuel levels for reliable service.
Direct Sales Assistant
U.B.A Ghana
Accra
12.2022 - 01.2024
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Provided excellent customer service to clients in person and over the phone.
- Assisted customers in selecting products and provided product information.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Handled customer inquiries and resolved issues promptly and professionally.
- Informed customers about current promotions and discounts.
- Accepted and completed cash, check and credit card payments.
- Managed cash register transactions accurately and efficiently.
- Performed regular price checks to ensure competitive pricing.
- Supported promotional campaigns by distributing marketing materials effectively.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Maintained records related to sales for store management.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Prepared merchandise for purchase or rental.
Education
Bachelor of Arts - General Marketing
Accra Technical University
Accra, Ghana 10.2017 - 12.2022
District Council School
Winneba, GhanaEguafo Abrem Senior High School
Elmina, GhanaSkills
- Vehicle navigation
- GPS operation
- Trip tracking
- Commercial vehicle operation
- Fare collection
- Payment processing
- Ride management
- Customer engagement
- Customer support
- Customer retention
- Issue resolution
- Clear communication
- Interpersonal skills
- Reliability
- Safety compliance
- Vehicle inspections
- Tires and brakes inspections
- Emergency maintenance
- Dispatch coordination
- Dispatch collaboration
- Time management
- Multitasking
- Physical fitness
- Ability to lift 50 pounds
- Sales transactions
- Hotel and restaurant recommendations
- Problem-solving abilities
- Attention to detail
- Interpersonal interaction
- Fluent in english
- Safe driving practices
- Ability to lift 50 pounds
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
₵45000/yr - ₵200000/yrTimeline
Uber Driver
Wheelys Rush
06.2024 - Current
Direct Sales Assistant
U.B.A Ghana
12.2022 - 01.2024
Bachelor of Arts - General Marketing
Accra Technical University
10.2017 - 12.2022
District Council School
Eguafo Abrem Senior High School