Hi, I’m
Stephen Opoku
Kumasi
Summary
Observant Forklift operator with experience supporting material and inventory operations. Practiced in securing large loads to minimize damage. Physically fit and reliable with superior work ethic and commitment to supporting team needs. Trained in warehouse operations and safety.
Hardworking and observant Forklift Operator with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. Basic English Language skills used to communicate with bilingual individuals in professional daily activities.
Cooperative Forklift Operator for years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities.
Overview
10
years of professional experience
1
Certification
Work History
Self Employed Kumasi
Forklift Operator
01.2023 - Current
Job overview
- Acted as liaison between freight companies and shippers.
- Estimated weights, heights and centers of balance to make precise placements.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Loaded pallets onto trailers for shipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Inspected loads prior to lifting to determine weight distribution and stability.
Buffalo Oil(Dealer Station Asempanaye)Kumasi
Fuel Station Manager
03.2020 - Current
Job overview
- Conducted regular inspections of the fuel pumps and facility grounds for cleanliness and appearance standards.
- Created weekly reports detailing employee performance, customer feedback, and financial information.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented campaigns and promotions to help with developing goods and services.
- Assisted in resolving conflicts between employees or customers when necessary.
- Mitigated business risks by working closely with staff members and assessing performance.
- Provided training on safe fueling techniques to new hires and existing staff members.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained records of fuel sales, inventory levels, and other operational data.
- Organized special events such as car washes or charity fundraisers held at the gas station.
ZEGHA Energy Limited(Zola Ghana)Kumasi
Field Sales Coordinator
10.2017 - 02.2020
Job overview
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Interpreted and explained work procedures and policies to brief staff.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Enhanced performance through collaboration with diverse teams.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized teams and resources to optimize timely deliverables.
- Organized team events to promote a positive work environment.
- Developed strategies to improve operational procedures and reduce costs.
Millicom Ghana Limited(Tigo Ghana)Kumasi
Business Development Executive
01.2016 - 09.2017
Job overview
- Developed and implemented strategies to increase customer base and revenue growth.
- Developed standard objection responses based on client feedback for use by sales associates in interactions with current and prospective clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored progress against goals set by management for each project or initiative undertaken.
- Solved complex incidents and problems impacting management and business direction.
- Increased profitability and revenue by generating sales.
- Identified areas of improvement within existing processes that could help optimize performance outcomes.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Established strong relationships with key decision makers within client organizations.
- Recruited, hired and trained new hires to optimize profitability.
Prudential Insurance Kumasi
Sales Executive
08.2013 - 09.2014
Job overview
- Described merchandise and explained use, operation and care.
- Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
- Identified new potential markets and developed plans for targeting them.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Answered store and merchandise questions and led customers to wanted items.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Cultivated relationships with existing customers to encourage repeat business.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
Education
Erving Logistics USAUSA (Online Training Course)
11-2022
University Overview
- Trained in Freight Brokerage by Erving Logistics.
GASO PetroleumKumasi
07-2020
University Overview
- Trained four months in Fuel (Petrol and Diesel) station management.
ZEGHA Energy LimitedKumasi
01-2017
University Overview
- Trained three months in field sales and team management.
Millicom Ghana Limited (Tigo Ghana)Kumasi
03-2016
University Overview
- Trained three months in strategic management, Business development and team leadership.
Prudential Insurance Kumasi
10-2013
University Overview
- Acquired Professional Sales training from Prudential Insurance's Special Training team for 4 weeks.
- Completed continuing education in sales.
Mankranso Senior High SchoolAshanti Region
High School Diploma
06-2013
Skills
- Inventory Staging
- Warehouse Picking
- Product Inspection
- Material Handling
- Stock Allocation
- Palletizing
- Forklift Operation
Certification
- Certificate of Recognition(Zola Ghana)
- Freight Broker Trainig Certificate of Completion
. Senior High School Certificate.
Timeline
Forklift Operator
Self Employed
01.2023 - Current
Fuel Station Manager
Buffalo Oil(Dealer Station Asempanaye)
03.2020 - Current
Field Sales Coordinator
ZEGHA Energy Limited(Zola Ghana)
10.2017 - 02.2020
Business Development Executive
Millicom Ghana Limited(Tigo Ghana)
01.2016 - 09.2017
Sales Executive
Prudential Insurance
08.2013 - 09.2014
Erving Logistics USA
GASO Petroleum
ZEGHA Energy Limited
Millicom Ghana Limited (Tigo Ghana)
Prudential Insurance
Mankranso Senior High School
High School Diploma