Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Nyarkoh

customer service
cape coast,Mankessim

Summary

Dynamic front desk agent with proven ability to manage guest complaints and enhance satisfaction. Skilled in communication and teamwork, ensuring a positive experience for all guests. Results-driven professional with extensive experience in hospitality, recognized for outstanding problem-solving skills and attention to detail. Expertise in managing guest relations and maintaining high cleanliness standards, contributing significantly to a welcoming environment. Dedicated hospitality expert known for strong communication and interpersonal skills. Experience in both front desk operations and housekeeping, ensuring guest satisfaction and operational efficiency. Ready to leverage expertise to drive exceptional service quality. Accomplished professional offering great communication and customer service skills. Reliable and dedicated, working effectively both independently and as part of a team. Hardworking professional experienced in the field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Overview

4
4
years of professional experience

Work History

Co-Founder

Impact Data Solutions Enterprise
Cape Coast
09.2021 - Current
  • Maintained accurate financial records while processing cash transactions with precision.
  • Ensured the cleanliness of hotel rooms and public areas, adhering to strict hygiene standards.
  • Managed laundry operations and effectively controlled inventory during housekeeping tenure.
  • Collaborated with team members to generate innovative project ideas for service improvement.
  • Identified customer needs swiftly to enhance service delivery outcomes.
  • Organized files using a document management system to improve accessibility. Resolved guest complaints promptly to uphold loyalty and satisfaction levels.

Education

Some College (No Degree) -

Assin Kushea M/A J.H.S
Assin Fosu, Ghana

Skills

  • Customer service excellence
  • Communication and interpersonal skills
  • Adaptability in fast-paced environments
  • Hotel operations expertise
  • Cash handling and record management
  • Conflict resolution strategies
  • Invoicing and billing processes
  • Effective time management

Timeline

Co-Founder

Impact Data Solutions Enterprise
09.2021 - Current

Some College (No Degree) -

Assin Kushea M/A J.H.S
Stephen Nyarkohcustomer service