Stephen Nkansah
Tema
Summary
Detail-oriented warehouse professional with over 3 years of experience in inventory management, stock control, and warehouse operations. Proven track record of meeting production goals, ensuring efficient material movement, and maintaining accurate records. Skilled in using warehouse management systems and Microsoft Office suite.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Officer (Parts/Tires)
CFAO Ghana Plc.
09.2022 - Current
- Manage daily issuance of spare parts to customers and workshop technicians, ensuring accuracy and timeliness
- Streamlined order fulfillment processes by coordinating with sales and customer service teams to ensure accurate and timely delivery of products.
- Improved warehouse operations by identifying and addressing problems impacting service delivery.
- Maintained current inventory tracking information using warehouse management system.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Warehouse Officer
Kingdom Exim / Big Stars Animal Feed
05.2020 - 08.2022
- Managed receiving and issuing of raw materials to the production team, maintaining optimal stock levels
- Conducted regular inventory audits to maintain accuracy in stock counts and prevent discrepancies or product loss.
- Spearheaded efforts to improve warehouse layout for better organization, accessibility, and overall functionality.
- Provided excellent customer service through effective communication with clients regarding shipment status updates or issues that may arise during the shipping process.
Loan Officer
LETSHEGO GHANA LTD
01.2014 - 11.2019
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
- Developed strong relationships with customers through high levels of customer service.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Education
Inventory Management Foundations
LINKEDIN LEARNING
ONLINE02.2024
Diploma in Business Administration -
Debest Computer and Business College
01.2010
Diploma in Shipping and Clearing Management -
Institute of Commercial Management
01.2006
Secondary Education -
Koforidua Secondary Technical School
01.2001
Skills
- Inventory Management
- Stock Control
- Warehouse Operations
- Data Entry
- Microsoft Office (Word, Excel, Outlook)
- Problem-solving
- Customer Relations
- Warehouse Safety
- Loading and unloading
- Shipping and receiving
- Packaging and Labeling
- Pallet jacking
- Stocktaking
- Transportation Management
Certification
- Certificate in Marketing and Sales Strategies, 2014
- Certificate of Training and Competence in Cyber Intelligence and Forensics, 2018, Kofi Annan International Peacekeeping Training Centre (KAIPTC)
- inventory Management foundation- LinkedIn learning(online) 2024
- Managing Logistics- linked learning(online)- 2025
Personal Information
Title: Experienced Warehouse Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPersonal development programsStock Options / Equity / Profit SharingTeam Building / Company RetreatsCompany CultureQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Warehouse Officer (Parts/Tires)
CFAO Ghana Plc.
09.2022 - Current
Warehouse Officer
Kingdom Exim / Big Stars Animal Feed
05.2020 - 08.2022
Loan Officer
LETSHEGO GHANA LTD
01.2014 - 11.2019
Diploma in Business Administration -
Debest Computer and Business College
Diploma in Shipping and Clearing Management -
Institute of Commercial Management
Secondary Education -
Koforidua Secondary Technical School
Inventory Management Foundations
LINKEDIN LEARNING
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