STEPHEN DANSO
Accra
Summary
Dynamic Administrative Assistant with proven expertise at Ghana National Service Authority, enhancing operational efficiency through effective communication and organization. Skilled in Microsoft Excel and customer service, I successfully implemented filing systems that improved document retrieval, while maintaining confidentiality and supporting executive schedules. Committed to excellence in office administration and time management.
Overview
2
2
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Ghana National Service Authority
11.2023 - 11.2024
- Assisted in managing schedules and appointments for executives.
- Coordinated communication between departments to streamline operations.
- Organized documents and files for easy retrieval and reference.
- Supported preparation of reports and presentations for meetings.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Facilitated onboarding process for new employees and interns.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Implemented filing systems that improved document organization and access.
- Maintained office supplies inventory, ensuring timely restocking.
Assistant Office Clerk ( internship)
spatial planning authority
11.2023 - 01.2024
- Supported daily office operations by organizing files and managing correspondence.
- Assisted in scheduling appointments, ensuring efficient use of personnel time.
- Processed incoming and outgoing mail, maintaining an organized mailing system.
- Handled data entry tasks with attention to detail for accurate record-keeping.
Education
Bachelor of Science - Settlement Planning
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana 09.2023
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
Certification
BSc. Human settlement planning
Additional Information
Professional reference
- Dr. Charles Yaw OduroSenior Lecturer, Department of Planning, KNUSTEmail: yawoduro68@gmail.com | Tel: 0557281751
- Dr. Stephen Appiah TakyiSenior Lecturer, Department of Planning, KNUSTEmail: stplanningknust@gmail.com | Tel: 0552842067
- Dr. Kafui OclooSenior Lecturer, Department of Planning, KNUSTEmail: kocloo.cap@knust.edu.gh
- Madam Benedicta AnsahPhysical Planning OfficerTel: +2332428129
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteTimeline
Administrative Assistant
Ghana National Service Authority
11.2023 - 11.2024
Assistant Office Clerk ( internship)
spatial planning authority
11.2023 - 01.2024
Bachelor of Science - Settlement Planning
Kwame Nkrumah University of Science And Technology