Stephen Asante
Accra
Summary
Dynamic manager with a proven track record at DAV Multimedia, excelling in project and budget management. Adept at enhancing customer satisfaction and training teams to boost performance. Proficient in Adobe Suite, I leverage creative strategies to drive engagement and operational success while fostering a culture of continuous improvement.
Overview
10
10
years of professional experience
Work History
Manager
DAV Multimedia
Berekuso
2024.02 - Current
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
Graphic Design Manager
Spintell Services
Greater Accra
2022.06 - 2024.01
- Conferred with clients to determine requirements and layout designs.
- Used digital camera to produce layout prints for clients.
- Created design concepts and sample layouts using knowledge of layout and design principles.
- Provided feedback on designs submitted by clients and suggested changes if necessary.
- Managed the budget for all graphic design related tasks and activities.
- Developed creative strategies to increase customer engagement with graphic design solutions.
- Reviewed designs created by the team members before their final submission.
- Monitored the progress of projects and reported regularly to senior management.
- Negotiated deals with vendors such as printers, photographers, illustrators.
Head Waiter
Polo Beach Club
Accra
2022.03 - 2023.05
- Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
- Enforced health and safety regulations in the restaurant dining area.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
- Verified that all items ordered were delivered correctly to each table.
Photographer
Self employed
Accra
2018.11 - 2021.12
- Collaborate with art directors, stylists, makeup artists as part of a team effort.
- Develop film, print photos, and make digital copies of existing photos.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
- Assist in planning setup of shoots including location scouting.
- Manage budgets related to purchasing supplies needed for each shoot.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Compose creative shots from different angles that are visually appealing.
Digital Marketer
Shinning Light World Solutions
Accra
2017.05 - 2018.11
- Assisted with the design of landing pages as needed to support marketing campaigns.
- Monitored social media accounts for customer feedback and responded promptly to inquiries.
- Developed content strategies for digital campaigns and initiatives.
- Designed high-quality graphics for websites, emails, and social media platforms.
- Edited existing artwork using Adobe Creative Suite applications.
- Developed innovative visual concepts to support marketing campaigns.
- Translated business objectives into compelling visual solutions.
Personal Assistant to the Chief Executive Officer
Ghana Metals Fabrication Company
Accra
2015.10 - 2017.02
- Answered phone calls on behalf of the CEO and took messages as necessary.
- Maintained up-to-date records of contacts in the company database.
- Provided administrative support to the executive team members when needed.
- Prepared presentations, reports, memos, letters and other documents as requested by the CEO.
- Managed filing systems both electronic and paper based.
- Monitored emails sent to the CEO's inbox and responded to inquiries appropriately.
- Processed incoming and outgoing mail for the CEO.
- Sorted through important documents received by mail or faxes.
- Managed daily invoices, reports and proposals.
Education
High School Diploma -
Okuapeman Senior High School
Ghana2014-06
Skills
- Project management
- Budget management
- Customer service
- Employee training
- Performance monitoring
- Graphic design
- Operations management
- Adobe Suite Software Proficiency
- Microsoft office
- IT support experience
- Continuous learning mindset
Languages
Twi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Manager
DAV Multimedia
2024.02 - Current
Graphic Design Manager
Spintell Services
2022.06 - 2024.01
Head Waiter
Polo Beach Club
2022.03 - 2023.05
Photographer
Self employed
2018.11 - 2021.12
Digital Marketer
Shinning Light World Solutions
2017.05 - 2018.11
Personal Assistant to the Chief Executive Officer
Ghana Metals Fabrication Company
2015.10 - 2017.02
High School Diploma -
Okuapeman Senior High School