Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Stephen Asante

Accra

Summary

Dynamic manager with a proven track record at DAV Multimedia, excelling in project and budget management. Adept at enhancing customer satisfaction and training teams to boost performance. Proficient in Adobe Suite, I leverage creative strategies to drive engagement and operational success while fostering a culture of continuous improvement.

Overview

10
10
years of professional experience

Work History

Manager

DAV Multimedia
Berekuso
02.2024 - Current
  • Provided leadership during times of organizational change or crisis situations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.

Graphic Design Manager

Spintell Services
Greater Accra
06.2022 - 01.2024
  • Conferred with clients to determine requirements and layout designs.
  • Used digital camera to produce layout prints for clients.
  • Created design concepts and sample layouts using knowledge of layout and design principles.
  • Provided feedback on designs submitted by clients and suggested changes if necessary.
  • Managed the budget for all graphic design related tasks and activities.
  • Developed creative strategies to increase customer engagement with graphic design solutions.
  • Reviewed designs created by the team members before their final submission.
  • Monitored the progress of projects and reported regularly to senior management.
  • Negotiated deals with vendors such as printers, photographers, illustrators.

Head Waiter

Polo Beach Club
Accra
03.2022 - 05.2023
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Enforced health and safety regulations in the restaurant dining area.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
  • Verified that all items ordered were delivered correctly to each table.

Photographer

Self employed
Accra
11.2018 - 12.2021
  • Collaborate with art directors, stylists, makeup artists as part of a team effort.
  • Develop film, print photos, and make digital copies of existing photos.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
  • Assist in planning setup of shoots including location scouting.
  • Manage budgets related to purchasing supplies needed for each shoot.
  • Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
  • Compose creative shots from different angles that are visually appealing.

Digital Marketer

Shinning Light World Solutions
Accra
05.2017 - 11.2018
  • Assisted with the design of landing pages as needed to support marketing campaigns.
  • Monitored social media accounts for customer feedback and responded promptly to inquiries.
  • Developed content strategies for digital campaigns and initiatives.
  • Designed high-quality graphics for websites, emails, and social media platforms.
  • Edited existing artwork using Adobe Creative Suite applications.
  • Developed innovative visual concepts to support marketing campaigns.
  • Translated business objectives into compelling visual solutions.

Personal Assistant to the Chief Executive Officer

Ghana Metals Fabrication Company
Accra
10.2015 - 02.2017
  • Answered phone calls on behalf of the CEO and took messages as necessary.
  • Maintained up-to-date records of contacts in the company database.
  • Provided administrative support to the executive team members when needed.
  • Prepared presentations, reports, memos, letters and other documents as requested by the CEO.
  • Managed filing systems both electronic and paper based.
  • Monitored emails sent to the CEO's inbox and responded to inquiries appropriately.
  • Processed incoming and outgoing mail for the CEO.
  • Sorted through important documents received by mail or faxes.
  • Managed daily invoices, reports and proposals.

Education

High School Diploma -

Okuapeman Senior High School
Ghana
06-2014

Skills

  • Project management
  • Budget management
  • Customer service
  • Employee training
  • Performance monitoring
  • Graphic design
  • Operations management
  • Adobe Suite Software Proficiency
  • Microsoft office
  • IT support experience
  • Continuous learning mindset

Languages

Twi
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Manager

DAV Multimedia
02.2024 - Current

Graphic Design Manager

Spintell Services
06.2022 - 01.2024

Head Waiter

Polo Beach Club
03.2022 - 05.2023

Photographer

Self employed
11.2018 - 12.2021

Digital Marketer

Shinning Light World Solutions
05.2017 - 11.2018

Personal Assistant to the Chief Executive Officer

Ghana Metals Fabrication Company
10.2015 - 02.2017

High School Diploma -

Okuapeman Senior High School

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Stephen Asante