Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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STEPHANIE ENO FAAH AGYEI

STEPHANIE ENO FAAH AGYEI

Sales Manager
Accra

Summary

A teachable, proactive, target oriented individual with a good eye for detail and needs minimum supervision on assigned tasks

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Freelance Data Transcriber

Sigma Ai
Remote
05.2023 - 05.2023
  • Transcribed prompts into audio files
  • Completed data entry tasks with accuracy and efficiency.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Acting Sales Manager

Skylinks Technical Services Limited
Accra
07.2022 - 05.2023
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Prepared sales presentations for clients showing success and credibility of products.

Security Consultant /Sales Executive

Skylinks Technical Services Limited
Accra
03.2021 - 07.2022
  • Assessed security compliance, product configuration and compatibility with existing software (where applicable), policies and procedures, general risks and vulnerabilities for clients
  • Developed reasonable and cost effective recommendations for security improvement.
  • Generated and maintained sales leads
  • Developed and pitched product presentations
  • Conducted product demonstrations for clients
  • Sold large value IoT security systems projects
  • Generated referrals from clients
  • Converted Prospects to accounts to deals

Achievements:

  • Self generated 300+ leads
  • Great Leads-accounts-deals conversion rate
  • Total Sales Of GHS820,000 generated between January and August 2022

Sales Representative

GUBA Enterprise
Accra
12.2019 - 01.2020
  • Identified and presented GUBA Diaspora Cards to potential customers
  • Followed up on interested customers to close deals
  • Marketed and sold GUBA Diaspora cards

Achievement:

  • Successfully marketed and sold the GUBA Diaspora Card to patrons of Ghana's Year of Return events.

Sales Associate

The Johvan Group Ghana
Accra
07.2018 - 05.2019
  • Prospected and identified potential distributors
  • Presented products and promotions to clients
  • Provided product knowledge to clients
  • Built and maintained relationships with distributors and customers
  • Developed and executed strategies to help clients grow their businesses
  • Ensured that clients had access to all the tools needed to ensure customer satisfaction
  • Processed sales related administrative and finance activities(Inventory checking, invoicing, collecting and reporting client payments)
  • Marketed products involving the promotion and sale of products at retail events and ensuring that online orders are fulfilled
  • On site education for partner salon stylists
  • Generated referrals from customers
  • Prepared weekly sale reports

Achievements:

  • Established the Uhai Haircare brand(which was new) in Accra with 15 distributors and a strong presence in the Haircare industry

Freelance Data Transcriber

Fido Money Lending
Accra
03.2018 - 04.2023
  • Transcribed pre-recorded audio files and summarizing them for analysis as part of a market referral survey using Microsoft Office Suite.
  • Completed data entry tasks with accuracy and efficiency.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Checked completed work for proper spelling, grammar, punctuation and format.

Field Agent

National Waste Bin Distribution Project
Accra
09.2016 - 08.2017
  • Collected property and household data from individuals and firms.
  • Ensured that the location of the properties were GPS accurate.
  • Completed tasks with accuracy.

Education

BA - Geography and Rural Development

Kwame Nkrumah University of Science And Technology
Kumasi
09.2012 - 05.2016

General Arts

Archbishop Porter Girls’ Senior High School
Takoradi
10.2007 - 05.2011

Skills

    Oral and written communication Skills

Organizational skillsTeam Leadership and Management skillsProficient use of Microsoft tools (Excel, Word, PowerPoint)Sales Pitch and Negotiation skillsExperience in CRM tools like Zoho and Trello

Exceptional customer service

Relationship building

Sales expertise

Proofreading

Accomplishments

  • Hangzhou HIKVISION Digital Technology CoLtd: HIKVISION Certified Security Consultant Certificate
  • University of California, Irvine (through Coursera): Initiating and Planning Projects

Timeline

Freelance Data Transcriber

Sigma Ai
05.2023 - 05.2023

Acting Sales Manager

Skylinks Technical Services Limited
07.2022 - 05.2023

Security Consultant /Sales Executive

Skylinks Technical Services Limited
03.2021 - 07.2022

Sales Representative

GUBA Enterprise
12.2019 - 01.2020

Sales Associate

The Johvan Group Ghana
07.2018 - 05.2019

Freelance Data Transcriber

Fido Money Lending
03.2018 - 04.2023

Field Agent

National Waste Bin Distribution Project
09.2016 - 08.2017

BA - Geography and Rural Development

Kwame Nkrumah University of Science And Technology
09.2012 - 05.2016

General Arts

Archbishop Porter Girls’ Senior High School
10.2007 - 05.2011
STEPHANIE ENO FAAH AGYEISales Manager