STEPHANIE MENSAH
Takoradi
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
5
5
years of professional experience
Work History
Social Media Marketing Specialist
iDotCom
Kumasi
02.2026 - Current
- Managed social media campaigns, boosting brand visibility across platforms.
- Conducted research on current benchmark trends and audience preferences.
- Implemented SEO best practices in social media postings, improving organic reach.
- Analyzed audience engagement metrics, refining marketing strategies for better alignment with audience preferences.
- Collaborated with graphic designers for visually appealing posts.
Administrative Officer
Toazeo
Takoradi
01.2025 - Current
- Supported daily operations and streamlined internal communication through effective documentation.
- Coordinates schedules, maintains digital records, and prepares reports.
- Collaborates with product and technical teams during platform improvements.
- Managed vendor and supplier relationships to ensure compliance with service agreements.
- Addressed customer inquiries via email and telephone to enhance satisfaction and resolve issues.
Secretarial Officer
Government Secretariat
Takoradi
01.2021 - 01.2023
- Prepared official documents and ensured accurate record keeping.
- Managed administrative tasks to streamline filing, correspondence, and scheduling processes.
- Supported office operations by maintaining organization and ensuring accuracy in all tasks.
- Oversaw quality control to detect and resolve inconsistencies and malfunctions, enhancing overall operational integrity.
Education
High School Diploma -
IPMC College
Takoradi, Ghana03-2026
High School Diploma -
Government Secretarial College
Accra, Ghana01-2023
Skills
- Social media management
- Social media analytics
- Content creation
- Audience engagement
- Email marketing campaigns
- Digital marketing analytics
- Search engine optimization
- Campaign performance tracking
- Content management systems
- Audience insights
- JavaScript programming
- HTML and CSS
- React development
- Git and GitHub
Timeline
Social Media Marketing Specialist
iDotCom
02.2026 - Current
Administrative Officer
Toazeo
01.2025 - Current
Secretarial Officer
Government Secretariat
01.2021 - 01.2023
High School Diploma -
IPMC College
High School Diploma -
Government Secretarial College