Summary
Overview
Work history
Education
Skills
LANGUAGE
Accomplishments
Affiliations
REFERENCES
Timeline
Generic
Stella Twumasi Ankrah

Stella Twumasi Ankrah

Southampton,United Kingdom

Summary

Experienced caregiver with over 15 years in diverse roles, including 9 years specialising in home and school care for elderly clients and children. Proven ability to provide compassionate, patient-centred support, ensuring comfort and safety for clients, especially for dementia patients, vulnerable children and end-of-life residents. Skilled in providing companionship, medication dispensing and administrative tasks, with a strong track record of managing time effectively under pressure. Can commute within/between communities and/or open to relocation across the UK for new opportunities in caregiving.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work history

Healthcare Assistant/Care Assistant

East Point Care
Southampton, UK
2023.08 - Current

***P/T night shifts at Esgo Ltd

***Completed contract shifts at Vertex Health Care Ltd.

***P/T shifts at Bonhomie Care Home.

  • Supported general care work and physical assistance for patients.
  • Provided round-the-clock daily personal care and emotional companionship.
  • Administered massage therapy to immobile and elderly patients.
  • Managed medication administration and wound care.
  • Facilitated exercise and physical therapy sessions.
  • Monitored sleeping patients closely.
  • Assisted with patient health assessments and condition monitoring.
  • Observed, recorded, and monitored patients' conditions by taking temperature, pulse, and weight.
  • Maintained patient safety and minimised risks in line with relevant policies and procedures.

Volunteer Healthcare Assistant, Oncology Dept

University Hospital Southampton (UHS)
Southampton, Hampshire
2024.03 - 2024.09
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Delivered high-quality patient service by maintaining cleanliness in wards.

Principal Caregiver

Widows Care Centre NGO
2020.10 - 2023.05
  • Provided comfort and support to distressed widows in the home.
  • Counselled and assisted weak inmates through various activities.
  • Administered massage therapy and guided specialised exercises.
  • Supported clients in managing daily living activities, medication administration, and transportation.
  • Maintained accurate and clear records of client care activities.
  • Established professional boundaries and encouraged client independence.

Snr Caregiver

Eve Day Care Centre
2015.05 - 2018.03
  • Oversaw individual care initiatives and provided emotional support in sensitive situations.
  • Coordinated meetings and supervised care assistants to ensure high-quality service delivery.
  • Fostered empathetic relationships through consistent daily encouragement and support.
  • Administered medication to patients, ensuring safety and health maintenance.

Asst Supervisor/Teacher

Sunny Kiddie Care Montessori School
2012.10 - 2015.03
  • Provided support for individuals with learning disabilities in daily living tasks.
  • Assisted children with eating and personal hygiene.
  • Cultivated positive relationships with residents of the home.
  • Oversaw meal preparation and assisted individuals unable to feed themselves.
  • Monitored children to ensure safety during play activities.

Credit Officer

SS Stacots Microfinance Ltd
2011.08 - 2012.09
  • Assisted in loan processing and maintained accurate financial records.
  • Supported customer service initiatives and collaborated with marketing teams.
  • Evaluated creditworthiness of potential clients to mitigate financial risk.

Medicine counter assistant

Tepa Government Hospital
2010.02 - 2011.02
  • Assisted patients with medication instructions.
  • Supported medicine dispensing operations for patients.
  • Adapted to flexible working hours, including nights, weekends, and bank holidays.
  • Maintained cleanliness of work areas and equipment to uphold hygiene standards.

Asst Supervisor

Ghana Ports and Harbour Authority
2008.10 - 2009.10
  • Organised cargoes and equipment within warehouse environment.
  • Assisted in tallying and preparing goods for import and export.
  • Coordinated holiday schedules to maintain continuous workflow.

Education

NVQ Level 3 - Intro/Comm in Health & Social Care, Person-centred Care, Understanding Diabetes And Dementia Care

Qualifi
London, United Kingdom
2025.09 - 2026.05

CSTF BLS & Manual Handling Training - Practical on-field training

The Direct Training Academy
Southampton, UK
2024.09 - 2024.09

Care Certificate - Health Care

Caredemy
London, UK

Mandatory Care Certificate - Healthcare, Basic Life Support, PEG Feed Training, Medication Administration, Moving and Handling Theory, Health, Safety and Welfare (incl COSHH & RIDDOR), Pathway to Care Programme Adult Social Care Module A

Various Institutions
London, UK

IELTS General Training - English Language

The British Council
UK

Higher National Diploma - Education and Psychology, Learning Disability, Psychology, English, Social Studies, Education, Counseling, Research Methods

University of Education, Winneba
Ghana
2018.07 - 2020.07

Certificate - General Banking, Human Resource & Customer Relationship, Monetary & Financial System, Lien in Banking, Handling and Clearing of Cheques, Business & Consumer Banking, Risk Management, Cash Management & Cashiering, Shipment and Security Measures, Case Study and Banker's Attitude

Core Career Development Consult
Kumasi, Ghana

Higher National Diploma - Port and Shipping Management, Marine Insurance, Maritime Law, Cargo Handling, Maritime English & French, Marine Environmental Studies, Maritime Economics

Regional Maritime University
Accra-Tema

Certificate - General Computer Literacy, Computing, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Typing, Introduction to Linux

Tom's Computer Training Centre Kumasi
Kumasi

Skills

  • Fire Marshal
  • Dementia/disabilities care
  • Diabetes management
  • Driving (manual vehicles)
  • Therapeutic care
  • End-Of-Life/Palliative Care sensitivity
  • Handling distressed patients
  • Adapting to patient needs

LANGUAGE

English
Fluent
French
Beginner

Accomplishments

    Best Worker of the Year 2021/22

Affiliations

  • Driving
  • Gardening
  • Reading and Storytelling
  • Jogging and Walking
  • Football

REFERENCES

  • Robert, Chingwalu, robert@eastpointcare.com, 07462832706, East Point Care Company, Valleyside, Wymondham, UK, NR18 0NN
  • Nana Kwesi, Edu, nanasoyinkasoju@gmail.com, 00233-242-883830, Widows Care Centre NGO, P. O. Box C16, Kumasi

Timeline

NVQ Level 3 - Intro/Comm in Health & Social Care, Person-centred Care, Understanding Diabetes And Dementia Care

Qualifi
2025.09 - 2026.05

CSTF BLS & Manual Handling Training - Practical on-field training

The Direct Training Academy
2024.09 - 2024.09

Volunteer Healthcare Assistant, Oncology Dept

University Hospital Southampton (UHS)
2024.03 - 2024.09

Healthcare Assistant/Care Assistant

East Point Care
2023.08 - Current

Principal Caregiver

Widows Care Centre NGO
2020.10 - 2023.05

Higher National Diploma - Education and Psychology, Learning Disability, Psychology, English, Social Studies, Education, Counseling, Research Methods

University of Education, Winneba
2018.07 - 2020.07

Snr Caregiver

Eve Day Care Centre
2015.05 - 2018.03

Asst Supervisor/Teacher

Sunny Kiddie Care Montessori School
2012.10 - 2015.03

Credit Officer

SS Stacots Microfinance Ltd
2011.08 - 2012.09

Medicine counter assistant

Tepa Government Hospital
2010.02 - 2011.02

Asst Supervisor

Ghana Ports and Harbour Authority
2008.10 - 2009.10

Care Certificate - Health Care

Caredemy

IELTS General Training - English Language

The British Council

Certificate - General Banking, Human Resource & Customer Relationship, Monetary & Financial System, Lien in Banking, Handling and Clearing of Cheques, Business & Consumer Banking, Risk Management, Cash Management & Cashiering, Shipment and Security Measures, Case Study and Banker's Attitude

Core Career Development Consult

Higher National Diploma - Port and Shipping Management, Marine Insurance, Maritime Law, Cargo Handling, Maritime English & French, Marine Environmental Studies, Maritime Economics

Regional Maritime University

Certificate - General Computer Literacy, Computing, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Typing, Introduction to Linux

Tom's Computer Training Centre Kumasi

Mandatory Care Certificate - Healthcare, Basic Life Support, PEG Feed Training, Medication Administration, Moving and Handling Theory, Health, Safety and Welfare (incl COSHH & RIDDOR), Pathway to Care Programme Adult Social Care Module A

Various Institutions
Stella Twumasi Ankrah