Sophia Arkoh
Kumasi
Overview
3
3
years of professional experience
Work History
Hotel Supervisor
Chambers Inn Hotel
Kumasi Ghana
02.2021 - Current
- Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
- Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
- Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
- Reduced guest complaints by ensuring consistent delivery of high-quality services throughout the hotel.
Timeline
Hotel Supervisor
Chambers Inn Hotel
02.2021 - Current