Data Analyst with expertise in PowerBI and Python programming, recognized for contributions to the Ghana Mobile Money Interoperability project at Ghana Interbank Payment & Settlement Systems Ltd, resulting in over 1 billion in transaction volume. Proven ability to foster collaboration and strengthen partner relationships, enhancing product deployments and driving significant organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
INFORMATION SYSTEMS ANALYST
GHANA INTERBANK PAYMENT & SETTLEMENT SYSTEMS LTD
10.2017 - Current
Develop and review standards and procedures of all information security manuals to ensure it aligns with ISO standards
Worked with units and departments to ensure all business requirements and documentations conform to organizational standards and practices
Worked with Financial institutions (Banks, Savings & Loans companies and third parties) on product reports and account credits in their core-banking systems
Develop and publish information systems policy manuals for staff and thirdparty institutions in relation to the company's products and services
Organized information security workshops aimed at training, evaluating, and controlling staff adherence to information security procedures, requirements, risk management and designated work programs
Providing support and training to staff on information security good practices
DATA ANALYST
GHANA INTERBANK PAYMENT & SETTLEMENT SYSTEMS LTD
10.2016 - Current
Developed and designed useful database reports and dashboards based on logical data models by employing specific tools to achieve organizational strategy
Developed, analyzed, and maintained month in review (MIR) reports for banks and partner institutions using business intelligent tools such as PowerBI and Tableau Desktop data analytical tools
Carried out IT support and critical asset management for in-house staff including software testing, telephony systems support, product rollout and training
BUSINESS DEVELOPMENT ANALYST
GHANA INTERBANK PAYMENT & SETTLEMENT SYSTEMS LTD
08.2012 - Current
Oversaw product deployment and testing to ensure adoption and usage
Participated in the development the Ghana Mobile Money Interoperability project designed to make easy payments across mobile wallets, electronic money issuers and banks
The service has now reached over a 13million transactions per month
Facilitated walk-through sessions for industry players on technical specification documents on new products
I scheduled test slots, engaged participants in testing and reviewed logs and reported test outcome to the development team
Successfully implemented the Ghana Quick Respond Code (GhQR) that has over 200,000 individual businesses signed-ons
Successfully implemented the Mobile Money Interoperability (MMI) that has over 1Billion in transaction volume over the last 5 years
Collaborated with financial institutions to deploy Ghana Quick Respond Code (GhQR) to individual businesses, government agencies and large corporates
This has translated into significant value for the organization and partner institutions
I worked closely with partner institutions on transaction related complaints (settlement and misdirected payments) to ensure the Service Level Agreement (SLA) is adhered to and customer complaints are resolved on time
Collaborated with financial institutions to enroll 320,000 beneficiaries onto the Livelihood Empowerment against Poverty Program (LEAP)
LEAP is a government of Ghana flagship program for extending financial support to the vulnerable in society (children with disabilities, the aged, and orphans)
Achieved 5million gh-link card holder mark for domestic payments
I worked closely with partner institutions to expand the gh-link card scheme for interbank payment and eCommerce activities
Education
MASTER OF SCIENCE (MSC) - INFORMATION SYSTEMS MANAGEMENT
ROEHAMPTON UNIVERSITY
LONDON, UK
01.2017
BACHELOR OF ARTS (BA) - PSYCHOLOGY & POLITICAL SCIENCE
Head, Real-Time Payments at Ghana Interbank Payment and Settlement Systems (GhIPSS) LimitedHead, Real-Time Payments at Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
Head of Information Technology at Ghana Interbank Payment and Settlement Systems LtdHead of Information Technology at Ghana Interbank Payment and Settlement Systems Ltd
Agent and Merchant Support (National Service) at Ghana Interbank Payment and Settlement Systems Ltd.Agent and Merchant Support (National Service) at Ghana Interbank Payment and Settlement Systems Ltd.
Information Systems Analyst /Information Security Analyst at Ministry of Interior (MOI)Information Systems Analyst /Information Security Analyst at Ministry of Interior (MOI)