Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Technician
ATLANTIC CATERING AND LOGISTICS
10.2021 - 08.2023
Maintained office PCs, networks and mobile devices.
Monitored systems in operation and quickly troubleshot errors.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Performed troubleshooting and repaired peripheral devices such as printers, scanners and computers.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Maintained servers and systems to keep networks fully operational during peak periods.
Evaluate and install computer hardware, networking software and operating system software
Developed and implemented preventive maintenance procedures.
Web Developer
STEVEGREY IT SOLUTIONS
01.2019 - 01.2021
Developed user-oriented visuals and features using front-end languages to increase site traffic.
Crafted SEO strategy and intuitive interface for site to achieve prominent rankings across top browser platforms.
Coded websites using HTML, CSS, JavaScript, and jQuery languages.
Oversaw back-end development using PHP to maintain website integrity.
Oversaw technical issues and troubleshooting requests to resolve user problems.
Adhered to SEO best practices while designing sites.
Developed technical solutions required to accommodate specific user-facing assets