Solomon Bentum

• Supply of Internet and Monitoring. Constantly
• observes the network for any issues or irregularities. Detects performance bottlenecks (e.g., slow response times)
• Monitors bandwidth usage.
• Identifies outages or hardware failures.
• Tracks user activities to ensure security, privacy, and monitoring, etc.

• My primary responsibility involved collecting cheques from clients daily. This involved coordinating with clients to arrange convenient collection times and ensuring that the payments were accurately recorded and handed over to the finance team.
  * Reporting to Finance: After collecting cheques, I prepared detailed daily reports on the amounts collected and submitted these to the finance department for reconciliation. This ensured transparency and accurate financial reporting.
  * Handling IP Phone Communications
  * Total Invoices Sent: Over the course of the year, I successfully issued invoices to clients, ensuring that all were sent within the required timeframes.
  * Cheque Collections: I assisted in picking cheques from clients when the team was assigned to a different task.
  * Reporting Accuracy: I maintained a 100% accuracy rate in recording cheques collections to the finance team, ensuring that all transactions were recorded without discrepancies.
  * Follow up on payment: chasing client on phone to make payment on time in other to avoid penalty or suspend account

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy, as needed.

• Utilized CRM software to track leads and manage accounts throughout the sales cycle.
• Maintain records of daily sales, customer information, and activation reports.
  
  Track inventory of SIM cards, recharge vouchers, and promotional materials to ensure adequate stock for sales.
  Gather customer feedback and suggestions to improve prepaid services or promotions.