Hi, I’m
SOLOMON ADJIKU
Summary
Motivated and results-driven manager with a talent for problem-solving and a knack for building and leading teams. Skilled in fostering positive customer relations and developing strong relationships. Known for making independent decisions that positively impact company success through sound judgment. Committed to utilizing training, monitoring, and morale-building abilities to enhance employee engagement and drive performance. With over 18 years of experience in power distribution value chain management, dedicated to driving organizational growth and success.
Overview
27
years of professional experience
Work History
Electricity Company of Ghana
Regional Commercial Manager
05.2023 - Current
Job overview
- Supervised the billing process in the region to meet the timelines and ensure delivery of bills to customers
- Planned, organized and successfully implemented revenue mobilization programs for the region
- Supervised training of staff on the use of staff Portal and the ECG power App to initiate payment and assist Customers to make payment of bills
- Ensured customers’ enquiries and complaints are handled and resolved promptly
- Supervised the implementation of the flat rate and regularization policy in the region
- Ensured Districts within the region deliver hassle free service connections and implement the new categories of service connection request introduced by management
- Managed the billing of AMR/SLT Customers and ensured the payments of their monthly bills
- Supervised Meter management and installations within the region
Electricity Company of Ghana
Revenue Management Officer/Strategy Coordinator
08.2018 - Current
Job overview
- Planned, Organized and Coordinated revenue mobilization activities in Region
- Prepared, managed and reported on revenue collection figures to ensure 100% compliance
- Created and managed Bulk Accounts customers of ECG in Volta Region
- Managed distribution of bills and revenue collection of Special Load Tariff/AMR Customers
- Regularized application of uncredited customer payments
- Ensured that all aged debts undergo various debt management procedures
- Prepared and managed installment payment plans for large customer Accounts
- Prepared and defended annual CSD budgets for the region
- Prepared monthly strategy reports and reviewed performance of Region
Electricity Company of Ghana
Acting District Manager
08.2022 - 04.2023
Job overview
- Supervised operations department of District to ensure stability and reliability of power supply to Customers
- Supervised Commercial operations of District to achieve weekly revenue collection targets FOR nine (9) months
- Ensured monthly production and distribution of customer bills, prompt resolution of customers' complaints and delivering hassle free service connection to new customers
- Ensured effective collection, safety and accounting of company's revenue at District with goal of achieving 100% collection
- Ensured punctuality of staff, attendance to work, and strict compliance of staff to company rules and policies, staff motivation and welfare
- Ensured maintenance, security and safety of District's vehicular fleet and physical assets within District
Electricity Company of Ghana
Acting District Manager
07.2014 - 08.2018
Job overview
- Supervised operations department of District to ensure stability and reliability of power supply to customers
- Managed commercial operations of District to achieve 100% weekly revenue collection targets for four consecutive weeks, ensured monthly production and distribution of customer bills, prompt resolution of customers' complaint and delivering hassle free service connection to new customers
- Ensured effective collection, safety and accounting of company's revenue at district level
- Managed meter reading, bills production and distribution for all customers in District
- Supervised the resolution of all billing related anomalies and Complaints by customers
- Managed district's debt portfolio and reducing commercial losses at district to minimal low percentage
Electricity Company of Ghana
District Commercial Officer
03.2010 - 06.2012
Job overview
- Plan and execute revenue mobilization programs to help district achieve weekly revenue target
- Supervise meter reading, bills production and distribution for all customers in District
- Resolve all billing related anomalies and complaints by customers
- Managing district's debt portfolio and reducing commercial losses at district to minimal low percentage
- Successfully supervised and managed conversion of 80% post-paid customers to pre-paid customers in Akwapim-Mampong District
- Successfully completed numerous customer service and leadership training over period under consideration
Electricity Company of Ghana
District Commercial Officer
07.2004 - 12.2007
Job overview
- Assisted in the demarcation of the geographical boundaries and the set-up of the District
- Plan and execute revenue mobilization programs to help the district achieve weekly revenue target
- Supervise meter reading, bills production and distribution for all customers in the District
- Resolve all billing related anomalies and complaints by customers
- Managing the district's debt portfolio and reducing commercial losses at the district
- Undertook various Customer Education Programs within the District
Cleaning Masters Services Limited
Contract Officer
08.2001 - 01.2002
Job overview
- Prepared cleaning quotations and contract estimates for clients
- Prospected for cleaning contracts, Liaised with client officers responsible for cleaning contracts to meet their needs and requirements
- Carried out regular inspections of executed jobs by cleaning operatives and sold cleaning equipment and chemicals to clients
- Successfully managed and had existing high profile contracts renewed as a result of excellent performance
Central Medical Stores, MOH
National Service
08.2000 - 07.2001
Job overview
- Managed sale of medicines and medical supplies to hospitals, stocktaking, and receiving drugs from suppliers
Unilever
Internship Student
08.1999 - 07.2000
Job overview
- Managed sales promotion activities at production level
- Assisted in new product launches
- Assisted in clearing of products from warehouse and participated in Field researches dubbed, outlet mapping in greater Accra region
Voluntary Services Overseas (VSO -Scotland)
Volunteer
01.1998 - 01.1999
Job overview
- Assisted the Drop-in center at Inverness, Scotland for people who are mentally challenged with their field activities
- Responsible for designing and distributing promotional materials for workers education association of Scotland, Inverness
- Assisted with special events and programs
Education
University of Ghana Business School (UGBS)Legon
Master of Arts from Marketing Strategy
08.2017
Central UniversityMiotso, Prampram
Bachelor of Science from Business Administration, Marketing
08.2009
Ho Polytechnic (Ho Technical University)Ho
Higher National Diploma from Marketing
08.2000
Chemu Secondary SchoolTema
Secondary School Certificate Examination from General Arts
05.1995
Skills
- Commercial Activities Management
- Manager support
- Negotiation
- Interpersonal skills
- Corporate Leadership
- Team Leadership
- Policy Formulation
- Resources Planning
Languages
English
Twi
Likpe
Hobbies and Interests
- Reading
- Driving
- Swimming
- Cooking
Timeline
Regional Commercial Manager
Electricity Company of Ghana
05.2023 - Current
Acting District Manager
Electricity Company of Ghana
08.2022 - 04.2023
Revenue Management Officer/Strategy Coordinator
Electricity Company of Ghana
08.2018 - Current
Acting District Manager
Electricity Company of Ghana
07.2014 - 08.2018
District Commercial Officer
Electricity Company of Ghana
03.2010 - 06.2012
District Commercial Officer
Electricity Company of Ghana
07.2004 - 12.2007
Contract Officer
Cleaning Masters Services Limited
08.2001 - 01.2002
National Service
Central Medical Stores, MOH
08.2000 - 07.2001
Internship Student
Unilever
08.1999 - 07.2000
Volunteer
Voluntary Services Overseas (VSO -Scotland)
01.1998 - 01.1999
University of Ghana Business School (UGBS)
Master of Arts from Marketing Strategy
Central University
Bachelor of Science from Business Administration, Marketing
Ho Polytechnic (Ho Technical University)
Higher National Diploma from Marketing
Chemu Secondary School
Secondary School Certificate Examination from General Arts
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